We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Instacart is seeking a strategic and execution-oriented Head of Finance Transformation to lead critical initiatives that will modernize our finance infrastructure and processes. Reporting to the Chief Accounting Officer (CAO), this role will drive 5-7 major systems and transformational initiatives including Revenue systems, Billing, E-invoicing, EIPP (Electronic Invoice Presentment and Payment), end-to-end month-end close process optimization, and comprehensive tools assessments and improvements. This is a unique opportunity to build the foundation for scalable finance operations at one of the fastest-growing companies in e-commerce.

About the Job

As Head of Finance Transformation, you will be responsible for developing and executing a comprehensive 3-5 year transformation roadmap that addresses significant technical and process debt while enabling the finance organization to scale with Instacart's rapid growth. You will lead a team of 3 direct reports and work cross-functionally with Finance, Accounting, Engineering, Product, and other stakeholders to deliver high-impact initiatives.

Key Responsibilities:

Develop and own a strategic 3-5 year finance transformation roadmap that prioritizes initiatives based on business impact, feasibility, and resource constraints
Lead 5-7 concurrent major transformation initiatives including Revenue systems, Billing infrastructure, E-invoicing, EIPP implementation, and month-end close process optimization
Serve as both strategist and hands-on project manager, driving initiatives from conception through implementation and adoption
Conduct comprehensive assessments of existing finance tools, systems, and processes to identify gaps, inefficiencies, and opportunities for improvement
Partner with Engineering and IT teams to define technical requirements and ensure solutions are scalable, maintainable, and aligned with enterprise architecture
Build business cases and ROI analyses to secure buy-in and funding for transformation initiatives
Manage change management and adoption strategies to ensure successful implementation across the finance organization
Establish governance frameworks, KPIs, and reporting mechanisms to track progress and demonstrate value delivery
Navigate ambiguity and shifting priorities in a high-growth, fast-paced environment while maintaining focus on strategic objectives
Collaborate with the CAO and finance leadership to align transformation efforts with broader organizational goals
Build and mentor a high-performing team of transformation professionals

About You

You are a rare blend of strategic thinker and tactical executor who thrives in ambiguity and complexity. You have deep finance domain expertise combined with strong program management capabilities an

Director, Finance Transformation

Job Description

More Jobs at Instacart

Want AI-powered job matching?