We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.

We are seeking a Business Systems Analyst II (L4) to support the design, configuration, and delivery of Order to Cash (O2C) system solutions in Oracle Cloud ERP and related platforms. This role will contribute to projects across Billing, Credit & Collections, and Customer Data Management (CDM), working closely with Finance, Accounting, Sales/Operations, IT, Product, and Engineering partners.

As a core member of the Financial Systems team, you will help translate business requirements into scalable solutions, assist in testing and deployment, and partner with support counterparts to resolve issues and deliver enhancements. This role is ideal for someone looking to deepen their expertise in O2C systems while contributing to impactful enterprise initiatives.

About the Job

Solution Delivery & Execution

Support and at times lead discovery, design, configuration, and testing of Oracle Cloud O2C modules (AR, Billing, Collections, Credit, CDM), High Radius, and Billing Platform (or related billing and revenue recognition product).
Partner with senior BSAs and project leads to ensure solutions meet functional and compliance requirements.
Document requirements, configurations, and test results to support auditability and readiness.

Cross-Functional Collaboration

Collaborate with Finance, Accounting, Sales/Operations, IT, Product, and Engineering to gather requirements and validate solutions.
Work with operational support counterparts to address system issues and integrate user feedback into enhancements.
Serve as a bridge between technical teams and business stakeholders, ensuring clear communication.

Process Optimization & Compliance

Identify opportunities to improve efficiency in O2C processes through automation, standardization, and Oracle capabilities.
Assist in ensuring compliance with SOX, internal controls, and audit requirements by following established practices and documentation standards.
Contribute to maintaining documentation for process and system changes.

Innovation & Continuous Learning

Stay current on Oracle Cloud quarterly releases and O2C features, contributing ideas for adoption.
Participate in enablement sessions, workshops, and team knowledge-sharing activities.
Explore exposure to AI and automation use cases in O2C (e.g., predictive collections, cash application automation).

Business Systems Analyst II - Order to Cash (O2C)

Job Description

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