Business Support Analyst

Business Support Analyst

This is a 12-month contract role, with the potential to extend. As a Business Support Specialist, you will analyze and research system, account, and loan issues, resolving discrepancies and communicating outcomes to ensure accuracy and compliance.

• Analyze system issues: Research and resolve discrepancies in systems data.
• Communicate outcomes: Share findings with stakeholders to ensure understanding of solutions.

You will work closely with cross-functional teams to identify errors, recommend corrective actions, and support process improvements across the organization.

Main Responsibilities:

• User Acceptance Test Planning: Develop test plans for new products or automated systems
• Error Identification & Correction: Identify errors in software or processes and recommend corrections