AI Product Manager – Customer Experience & Growth

Location: Delhi NCR | Experience: 4–8 years | Comp: ₹17–30 LPA + ESOPs

About Inspektlabs

Inspektlabs is a fast-growing AI company transforming vehicle inspections using computer vision. Backed by Barclays, Techstars, Better Capital, and Titan Capital, we’ve powered 10M+ inspections across 50+ global enterprises.

https://inspektlabs.com/

We’re building AI products from India for the world, with teams across the US and Europe.

Why this role matters

At Inspektlabs, we’re building AI systems that are transforming how vehicle inspections are done globally—across insurance, leasing, and automotive companies.

As an AI Product Manager, you won’t just improve UX flows you’ll work at the intersection of AI models, real-world user behaviour, and product experience. Your work will directly influence how AI performs in the real world by improving the quality of inputs, user journeys, and system outcomes.

If you enjoy solving complex, messy problems where product decisions directly impact AI performance, this role will be a strong fit.

What you’ll own

• The end-to-end customer journey across onboarding, image/video capture, upload, and inspection success
• Core metrics like activation, inspection success rate, AI accuracy (via better inputs), conversion, and retention
• Improving how users interact with AI-driven inspection workflows

This is a high-ownership role where you will directly impact both product experience and AI outcomes.

What you’ll do

Improve AI-Driven User Journeys

• Identify drop-offs, poor-quality inputs, and failure points in capture flows
• Redesign experiences to ensure high-quality data capture for AI models
• Work on flows involving image/video capture, guidance (stencils), and validation

Drive Product Decisions with Data

• Define and track key metrics across user journey and AI performance
• Build dashboards to monitor product and model outcomes
• Run experiments (A/B tests, feature iterations) to improve conversion and success rates

Ship Fast & Iterate

• Work closely with design and engineering to ship improvements quickly
• Translate insights into clear PRDs and execution plans
• Continuously iterate on a live, global product used by enterprise customers

Work Across Teams

• Collaborate with AI/ML teams to understand model limitations and improve inputs
• Work with customer-facing teams to incorporate real-world feedback
• Bridge the gap between AI capabilities and user experience

What we’re looking for

• 4–8 years of experience as a PM on a customer-facing product (B2B or B2C)
• Strong experience improving user journeys, funnels, and conversion
• Hands-on experience with product analytics and experimentation
• Ability to connect product changes to business and AI outcomes
• Strong understanding of UX and user behaviour

Bonus points

• Experience working on AI/ML-driven products
• Exposure to image, video, or mobile capture workflows
• Experience in growth, onboarding, or activation optimization
• Background in B2B SaaS or workflow-heavy products
• Experience in fast-moving / early-stage environments

Why join now

• Work on real-world AI products at scale, not just dashboards or features
• Directly influence how AI performs by improving data quality and user behavior
• High ownership, fast execution, and visible impact on global customers