Role Overview
Insomnia Cookies is hiring a entry-level Shift Leader. This is a full-time role in Lakewood OH. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
As a Shift Leader at our Lakewood store located at 18508 Detroit Ave, Lakewood OH 44107, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
Who We Are!
Insomnia Cookies Timeline
Core Values
SOME OUR SWEET SHIFT LEADER PERKS:
- Pay Rate: $16.00/hr
- Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
- Paid vacation and sick time off
- Interactive training & mentorship
- Pet insurance for your furry loved ones
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
- Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
- Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
- Support and work alongside the Cookie Crew
- Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
- Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
- At least 1 year of working experience in a customer service focused role
- Point of Sale systems experience
- Outstanding communication, time management, and people skills
- Outgoing/friendly/patient demeanor
- Detail focused and results-oriented
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
Frequently Asked Questions
How do I apply for the Shift Leader position at Insomnia Cookies?
Use the Apply button above to submit your application directly to Insomnia Cookies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Shift Leader position at Insomnia Cookies located?
This position is based in Lakewood OH. Insomnia Cookies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Shift Leader at Insomnia Cookies earn?
Insomnia Cookies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Shift Leader role at Insomnia Cookies posted?
This role was posted on May 12, 2026 (26 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Shift Leader role at Insomnia Cookies entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Insomnia Cookies has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start