Patient Advocate

Infinity Dental Highpoint Flats is searching for a full time experienced, warm, kind, dedicated and fun Dental Patient Advocate to add to our small but busy one doctor, 2 hygienist practice. Candidate must have excellent customer service experience, friendly personality, be technology driven, be able to multi-task and switch gears throughout the day, possess forward thinking skills and have a strong willingness to learn and grow. Dental office experience is preferred.

We value our team members individuality and truly believe if we provide a positive culture and work life balance for our team, our patients will receive the best care possible. We focus on providing our patients total health and wellness by treating the cause, not just the symptom. We perform all aspects of general dentistry and also specialize in Sure Smile, single and full mouth dental implants, same day crowns and veneers.

4 day work week, 4 weeks paid time off, Bonus plan, holiday pay, uniform allowance, medical and vision insurance and free dental all provided to full time employees upon hire. If you want to work in a fun, family focused environment where your needs are valued, please send your resume in today. Infinity Dental is an equal opportunity employer. We are owner operated and we pride ourselves on using systems that work for people, not for corporations.

Responsibilities

• Greet and assist patients in a friendly and professional manner, ensuring a positive experience in the dental office.
• Provide a 5 Star check in and check out experience to patients
• Manage appointment scheduling and maintain patient records with accuracy.
• Handle multi-line phone systems to address inquiries and provide customer support.
• Perform data entry and filing tasks to keep the office organized.
• Utilize computer skills to manage office software, including Dentrix Ascend, Weave and Microsoft 365.
• Collaborate with dental staff to ensure smooth operations and effective communication.

Qualifications

• Strong computer skills and proficiency in practice management software
• Previous experience in a dental office or similar healthcare environment
• Excellent customer service and phone etiquette
• Organizational skills with the ability to manage appointment scheduling
• Experience with clerical tasks, data entry, and filing
• Bilingual candidates are encouraged for enhanced communication with diverse patients

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person