Key Account Manager-Retail Branch Banking

Role Details: Responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers. Key Account Manager is supposed to service all banking needs of mapped clients.

Overall Job Description:

• To grow the liability base of the bank by deepening relationships of mapped customer base.
• To service clients covering all their banking needs including bank/3rd party products.
• To enhance product penetration in the mapped customer base.
• To activate clients on non-branch delivery channels including Net banking, Mobile Banking, Video Branch, ATM, POS etc.
• To sell bank and third-party products with a view to enhance revenue per client.
• To conform to processes of the bank and have a high focus on compliance.
• To manage overall client satisfaction score card for the branch.

Education and Work Experience Requirements:

EDUCATION

Essential requirement: Graduate

Preferred: Postgraduate

WORK EXPERIENCE

Essential requirement: 1-2 years of work experience in retail branch banking

Preferred: 3-4 years of work experience

Additional Requirements

• AMFI Certified
• IRDA Certified

Desired Behavioral / Functional Traits:

• Knowledge of Banking products and processes.
• Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
• Multi-tasking with crisis management capabilities.
• Effective communication & interpersonal skills.
• Ability to adapt to change in a fast-growing franchise.
• Ability to maintain/attract long lasting client relationships.

Compensation Range 5 LPA to 7 LPA

Age Range – 28 - 35 Yrs.