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Job Description
Key Responsibilities
Platform Administration & Optimization
- Manage and maintain the DataDog platform, including dashboards, monitors, alerts, and integrations.
- Optimize DataDog configurations for performance, scalability, and cost efficiency.
- Implement tagging strategies and ensure proper data ingestion from multiple sources.
Integration & Automation
- Integrate DataDog with enterprise tools such as:
- ServiceNow
- Azure AD & On-Premise AD
- Defender for Azure AD
- CrowdStrike
- SecurOnix
- Palo Alto
- Okta & Identity Management
- MarkMonitor
- Cloudflare
- AWS Route53
- Entra ID
- Microsoft Purview
- Develop automation scripts for alerting, reporting, and remediation workflows.
Monitoring & Troubleshooting
- Configure advanced monitors for infrastructure, applications, and security events.
- Troubleshoot ingestion issues, alert anomalies, and integration failures.
- Ensure high availability and reliability of the monitoring platform.
Security & Compliance
- Collaborate with SOC and CSIRT teams to enhance threat detection capabilities using DataDog.
- Implement compliance dashboards and reporting for regulatory requirements.
Reporting & Documentation
- Prepare detailed reports on system health, performance metrics, and incident trends.
- Maintain SOPs and documentation for DataDog administration and troubleshooting.
Collaboration & Leadership
- Act as SME for DataDog within the organization.
- Mentor L1/L2 teams on best practices and advanced troubleshooting.
- Work closely with DevOps, Cloud, and Security teams for proactive monitoring strategies.
Required Skills & Experience
- 5+ years of experience in monitoring and observability platforms, with at least 3 years in DataDog administration.
- Strong knowledge of infrastructure monitoring, log management, and APM.
- Hands-on experience with integrations across cloud (AWS, Azure) and security tools.
- Proficiency in scripting (Python, PowerShell, or similar) for automation.
- Excellent troubleshooting and analytical skills.
Preferred Certifications
- DataDog Certified Observability Professional
- AWS/Azure Cloud Certifications
- Security Certifications (CompTIA Security+, SOC Analyst, etc.)
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