Help Desk Technician - Secret Clearance

A Service-Disabled Veteran-Owned Small Business based in Washington, DC is seeking a Help Desk Technician to provide Tier I and II technical support for end users. This role entails troubleshooting hardware and software issues, managing service tickets, and ensuring compliance with security policies. The ideal candidate must have at least 5 years of experience in customer support and hold a Bachelor's degree in a related field.

The position requires strong communication skills and a commitment to providing excellent service in a focused environment.

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