Continuous Improvement Engineer – Logistics

Location: Milton, Ontario

Reports To: Site Manager

Employment Type: Full-Time

About Us

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

As we aim to accelerate growth in Canada, we are actively seeking a Continuous Improvement Engineer to support our growth.

Role Overview

The Continuous Improvement Engineer plays a critical role in driving operational excellence across a third‑party logistics (3PL) site. This position partners closely with Operations, Engineering, IT, and leadership teams to identify improvement opportunities, reduce waste, enhance service performance, and embed a culture of continuous improvement across warehouse and transportation operations.

The role requires strong analytical capability, hands‑on process engineering experience, and the ability to influence stakeholders at all levels in a fast‑paced, 24×7 logistics environment.

Key Responsibilities

Continuous Improvement & Process Optimization

• Lead and execute continuous improvement initiatives using Lean, Six Sigma, and operational excellence methodologies.
• Identify, analyze, and improve end‑to‑end logistics processes including receiving, put‑away, picking, packing, shipping, cross‑dock, and transportation flows.
• Facilitate value stream mapping, time studies, root cause analysis (RCA), and Kaizen events across multiple sites.
• Standardize best practices across facilities while balancing client‑specific requirements.

Data Analysis & Performance Management

• Analyze operational KPIs (productivity, cost, quality, service, safety) to identify trends, gaps, and improvement opportunities.
• Develop dashboards, reports, and business cases to quantify benefits (cost savings, service improvement, capacity gains).
• Track benefits realization and sustainability of implemented initiatives.

Change Management & Stakeholder Engagement

• Partner with site leadership and frontline teams to implement process changes with minimal disruption to operations.
• Provide hands‑on coaching to supervisors and managers on CI tools and problem‑solving techniques.
• Support adoption of new processes, systems, and technologies through structured change management.

Systems, Technology & Innovation

• Collaborate with IT and Engineering on WMS, TMS, LMS, and automation initiatives.
• Support system implementations, process design, and go‑live stabilization from an operational excellence perspective.
• Explore and evaluate emerging technologies and best practices applicable to 3PL operations.

Safety, Quality & Compliance

• Ensure process improvements align with Ontario Health & Safety (OHSA), Employment Standards Act (ESA), and company policies.
• Embed safety, ergonomics, and quality considerations into all process designs.
• Support audits, corrective actions, and continuous improvement related to safety and compliance.

Required Qualifications

• Bachelor’s degree in Engineering, Industrial Engineering, Supply Chain, Operations Management, or a related discipline.
• 3–7+ years of continuous improvement, industrial engineering, or operations excellence experience in logistics, warehousing, manufacturing, or distribution.
• Strong working knowledge of Lean, Six Sigma, and structured problem‑solving methodologies.
• Experience supporting large, labor‑intensive operations (high‑volume, multi‑shift, or 24×7 environments).
• Advanced data analysis skills (Excel required; Power BI, Tableau, SQL, or Python an asset).
• Excellent communication and facilitation skills with the ability to influence without authority.

Preferred / Asset Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• Experience in a national or multi‑site 3PL or supply chain environment.
• Hands‑on experience with WMS, TMS, or labor management systems.
• Experience supporting automation, robotics, or warehouse layout/design projects.
• Familiarity with Canadian occupational health & safety regulations and labor standards.

Key Competencies

• Analytical and structured problem solver
• Strong business acumen with cost‑to‑serve understanding
• Change agent mindset with high emotional intelligence
• Comfortable working on the floor and engaging frontline teams
• Able to manage multiple projects across different sites and timelines

Working Conditions

• Travel between Ontario sites as required (estimated 20–40%)
• Combination of office, warehouse, and on‑site operational environments
• Flexible schedule to support off‑shift or weekend improvement initiatives when required

Why Join Us?

• Opportunity to drive measurable impact across a national 3PL network
• Work in a fast‑growing, customer‑focused logistics organization
• Exposure to senior leadership and enterprise‑level initiatives
• Competitive compensation, benefits, and career development opportunities

Base salary: $90,000 - $100,000 per annum, plus bonus