Medical Office Administrative Assistant

Job Summary

We are seeking a detail-oriented and organized Medical Office Administrative Assistant to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring smooth communication between patients and medical staff, and maintaining accurate electronic medical records. This role is crucial in providing excellent patient care and support within a fast-paced medical environment.

Responsibilities

• Greet patients warmly and assist with the check-in process.
• Schedule appointments, and confirm patient visits.
• Handle phone inquiries, manage phone systems, and respond to patient questions effectively.
• Maintain accurate electronic medical records (EMR) using Accuro EMR.
• Process patient information, including insurance verification and billing inquiries.
• Assist with administrative tasks such as filing, data entry, faxing, emailing, and maintaining office supplies.
• Ensure compliance with office protocols in all communications.
• Collaborate with clinical staff to facilitate efficient patient flow within the office.

Skills

• Proficiency in Accuro EMR is a MUST.
• Strong understanding of medical terminology relevant.
• Excellent organizational skills with attention to detail in administrative tasks.
• Effective communication skills for interacting with patients and healthcare professionals.
• At least 6 months of experience managing front desk operations in a healthcare setting.
• Ability to operate standard office equipment and phone systems efficiently.
• A proactive approach to problem-solving and multitasking in a busy environment.

Join our team as a Medical Office Administrative Assistant where you can contribute to enhancing patient experiences while developing your career in the healthcare field!

Pay: From $18.00 per hour

Ability to commute/relocate

• North York, ON: reliably commute or plan to relocate before starting work (preferred)

Education

• DCS / DEC (preferred)

Work Location: In person