Job Description
HITACHI ENERGY INDIA LIMITED
Customer Service & Contact Center Operations
Full time
Remote:
Hitachi Energy is currently looking for an Order Management Specialist for the High Voltage Business to join their team in Savli/Maneja, Vadodara, India. Hitachi Energy is a leader in high-voltage technology, offering a wide range of high-voltage products up to 1,200-kilovolt (kV) helping enhance the safety, reliability and efficiency of power networks while minimizing environmental impact. Our technology leadership continues to facilitate innovations in power transmission, enabling smart grids and enhancing eco-efficiency. The EconiQ line has achieved two world's first - the replacement of SF6 in existing high-voltage equipment called EconiQ retrofill and the breakthrough SF6-free 420 kV circuit-breaker. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. An Experienced Professional applies practical knowledge of job area typically obtained through advanced education and work experience.
Co-ordinate with factory to ensure customers deliveries requirements are fulfilled.
May influence others within the job area through explanation of facts, policies and practices.
Responsible for all the customers' orders for the assigned Area - from order booking to dispatch and delivery to customer place including export documentation/ invoicing knowledge.
order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Sales & operations Planning: Responsible for sales and operations planning for customers.
Ensures a positive customer experience throughout the entire process.
Data analysis: MIS: Responsible for monthly reporting for order & revenue.
Bachelors in electrical engineering with 8-10 years of experience
Experience in Order handling / Order management. Experience in Switchgears industry is added advantage.
Good hold on English.
Handled Export order execution.
Must be familiar with SAP environment.
Well versed with MS Office
Proficiency in both spoken & written English language is requiredQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.
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