Desktop Manager/Intune L3 - SCCM to Intune migration exp.

Role: Desktop Manager / Intune L3 (SME)

Location: Englewood Cliff, NJ - Onsite

• Serve as the Subject Matter Expert (SME) for advanced Microsoft Intune management across Windows, iOS, Android, and macOS
• Act as the L3 escalation point for complex issues from L1/L2 support teams
• Perform advanced troubleshooting and root cause analysis (RCA) for device enrollment failures, policy conflicts, compliance issues, and application deployment problems
• Design, implement, and optimize the Intune environment for scalability, performance, and alignment with Zero Trust and organizational security standards
• Lead migration efforts from SCCM to Intune, including analysis of existing SCCM applications, policies, baselines, and collections
• Translate SCCM Configuration Baselines and Group Policy Objects (GPOs) into Intune configuration profiles, compliance policies, and app protection policies
• Leverage Microsoft Graph API and PowerShell for automation, configuration, reporting, and operational efficiency
• Configure and manage advanced security and compliance features, including Conditional Access, compliance policies, app protection policies, BitLocker, and Defender for Endpoint security baselines
• Oversee end-to-end device lifecycle management, including Autopilot, Android Enterprise, enrollment strategies, configuration profiles, updates, patching, and application deployment
• Ensure endpoint security, compliance, and operational reliability across all managed platforms
• Mentor L1/L2 engineers and provide technical guidance on Intune best practices
• Create and maintain runbooks, technical documentation, and training materials