Role Overview
Hirebase is hiring a mid-level WFH Customer Success Policy Advisor. This is a full-time role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the position
AO Globe Life is actively hiring Remote Policy Advisors to support veterans and their families in understanding and accessing supplemental benefits. This role is ideal for transitioning service members, military spouses, and individuals who are passionate about making a difference—offering both purpose and long-term career growth. All appointments are pre-scheduled and requested—there is no cold calling or unsolicited outreach involved.
AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to deliver supplemental life and health benefits to working-class families across the country. With more than 70 years of service and a rapidly expanding remote workforce, we are committed to service, impact, and agent success. Ready to build a career that aligns with your values and experience? Apply today and take the next step toward a flexible, purpose-driven future.
Responsibilities
- Conduct scheduled virtual consultations with veterans and their families
- Educate clients on supplemental life, accident, and health benefit options
- Guide clients through the enrollment process with professionalism and compassion
- Maintain accurate digital records and manage ongoing follow-up and support
- Participate in weekly training, team development calls, and leadership coaching
Requirements
- Must be authorized to work in the U.S.
- Must have a reliable internet connection
- Must have a Windows-based laptop or PC with a working webcam
Nice-to-haves
- Experience in client service, consultative sales, or leadership roles
- Strong communication and relationship-building skills
- Organized, mission-oriented, and coachable
- Familiarity with Zoom, CRM systems, and digital tools
- Passion for serving the veteran community is strongly preferred
Benefits
- 100% remote role with flexible scheduling
- Weekly pay with commission-based income
- Pre-qualified leads provided—no cold calling
- Vested renewals for long-term income growth
- Full training and licensing support
- Monthly and quarterly bonuses
- Equity opportunity for qualifying team members
- Clear promotion pathways and leadership development
- Veteran-supportive team culture with consistent mentorship
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Frequently Asked Questions
How do I apply for the WFH Customer Success Policy Advisor position at Hirebase?
Use the Apply button above to submit your application directly to Hirebase. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the WFH Customer Success Policy Advisor position at Hirebase located?
This position is based in CA. Hirebase has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a WFH Customer Success Policy Advisor at Hirebase earn?
Hirebase has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the WFH Customer Success Policy Advisor role at Hirebase posted?
This role was posted on April 20, 2026 (56 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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