Catering Manager

Overview

The Hilton McLean Tysons Corner is looking for a Catering Manager. Hilton McLean Tysons Corner is a 4‑Diamond hotel located in the heart of Northern Virginia's technology corridor, offering 458 guestrooms and 28,000 sq. ft. of space, including a 10,952‑sq. ft. ballroom.

Shift Pattern

Typical office hours 8:30 AM–5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events.

Benefits

• Access to pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources, including Employee Assistance Program
• Best‑in‑class paid time off (PTO)
• Go Hilton travel program: 100 discounted travel nights
• Parental leave to support new parents
• Debt‑free education through Guild Education, including college degrees and professional certifications*
• 401(k) plan with company match
• Hilton Shares employee stock purchase program (15% discount)
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs
• Benefits may vary by property‑specific terms and collective bargaining agreements.

Responsibilities

As a Catering Manager you will:

• Develop market segments and solicit new customer relationships.
• Negotiate business through proposals and contracts to close business.
• Design menus and events to maximize revenue and experience.
• Maintain existing relationships with corporate and social accounts.
• Foster internal customer relationships to ensure consistent, high‑level service throughout pre‑event, event, and post‑event phases.
• Handle complex social events and direct event logistics to affected departments and teams.
• Serve as primary contact for events, ensuring the client experience.
• Support the Director of Catering and Events as needed.

Essential Functions

• Organize, plan, and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via phone, email, written documents, or in person.
• Create and maintain client relationships, setting and meeting expectations.
• Demonstrate knowledge of job systems, products, and processes.
• Resolve conflicts and negotiate with others, handling complaints and grievances.
• Sell and influence internal and external clients.
• Make decisions and solve problems by analyzing and evaluating issues.
• Ensure high‑quality service, guiding and coaching others when needed.
• Participate in customer site inspections and assist with the sales process.
• Perform other duties as required by business needs.
• Maintain regular attendance.

Qualifications

We look for candidates with:

• Minimum of 2 years proven experience in catering sales and services, particularly with cultural weddings, social events, galas, and fundraisers.
• Full availability with a flexible schedule, working any day or hour.
• Strong strategic selling skills with ability to identify opportunities and secure new business.
• In‑depth knowledge of banquet food and beverage operations.
• Ability to multitask effectively in a fast‑paced environment.
• Demonstrated integrity, hospitality, leadership, teamwork, ownership, and urgency.
• Key attributes: quality, productivity, dependability, customer focus, adaptability.

Location

Hilton McLean Tysons Corner

Schedule

Full‑time

Brand

Hilton Hotels & Resorts

Job Category

Catering and Event Services