Hotel Housekeeper - per HOUR

The Hilton Rockville Washington DC/Rockville Hotel & Executive Meeting Center is a renowned full-service hotel situated in the vibrant Rockville area, offering guests a blend of comfort, convenience, and high-quality hospitality services. Known for its elegant accommodations, extensive meeting spaces, and excellent guest services, the hotel caters to both business and leisure travelers. As part of the global Hilton brand, this property upholds high standards of cleanliness, customer service, and operational excellence, making it a preferred choice for visitors to the Washington DC metropolitan region. Operating within the hospitality industry, the Hilton Rockville emphasizes teamwork, professionalism, and a commitment to maintaining a welcoming environment for guests and staff alike.

The role of a Room Attendant (Housekeeper) at Hilton Rockville is vital in delivering this exceptional guest experience. This full-time position entails maintaining the cleanliness and orderliness of guest rooms according to Hilton’s meticulous brand standards and company policies. Room Attendants are responsible for stocking their housekeeping carts with necessary cleaning supplies, equipment, and amenities to efficiently clean assigned rooms. They must observe proper protocols such as knocking before entering guest rooms and ensuring guest privacy and security by securing doors upon exit. The job involves a thorough cleaning process that includes making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities to create a pristine and inviting environment.

In addition to cleaning, Room Attendants play a key role in reporting issues such as damages or hazards within guest rooms, including burned-out light bulbs, broken furniture, or malfunctioning fixtures. These reports are made directly in the hotel’s management system or to the Housekeeping Coordinator to facilitate timely repairs and maintenance. Ensuring corridors and service areas remain neat and orderly is also part of the job, alongside handling any lost and found items or guest room keys properly. Collaboration is encouraged within the housekeeping team, with attendants assisting each other as needed to uphold efficiency and quality service.

This role requires physical stamina and mobility, as attendants need to bend, reach, stand, and walk for extended periods while performing cleaning duties. Attention to detail and strong communication skills are essential to accurately complete daily paperwork and mark rooms ready for supervisory inspection. The Hotel values employees who can interact professionally with guests and team members alike, creating a positive and welcoming atmosphere.

For full-time team members, Hilton Rockville offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) plan with employer matching, disability insurance, and access to an employee assistance program. Life insurance coverage, paid vacation, sick leave, and holidays are part of the benefits that support the well-being and satisfaction of Hilton employees. Additionally, Hilton offers various perks such as hotel discounts, guaranteed team member parking, and daily meals, all designed to enhance the overall work experience. This is an excellent opportunity for individuals passionate about hospitality and dedicated to maintaining the high standards of a leading international hotel chain.

• Ability to bend and reach to dust, clean and make beds and bathroom
• Ability to stand and walk for extended periods often
• Ability to talk to diverse guests and staff to provide information and services
• Capable of visually inspecting rooms for cleanliness and forgotten guest belongings
• Proficiency in written communication to mark completed rooms on paperwork
• Dexterity in moving fingers, arms and hands for cleaning tasks
• Must be able to lift fifty (50) pounds maximum
• Frequent physical activities including twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling

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