Patient Services Coordinator

Role Overview:

You will be working as a Front Office Specialist at Hilite Dental Clinic in Bengaluru. Your primary responsibility will be to manage front desk operations, handle phone calls, schedule appointments, and provide exceptional customer service. Additionally, you will be expected to assist with clerical and administrative tasks to ensure the smooth functioning of the clinic.

Key Responsibilities:

• Serve as the first point of contact for patients visiting the clinic
• Manage front desk operations efficiently and professionally
• Answer phone calls and address patient inquiries effectively
• Schedule appointments and follow up with patients as needed
• Provide outstanding customer service to enhance patient experience
• Assist with clerical and administrative duties to support the clinic's operations

Qualifications Required:

• Proficiency in Phone Etiquette and Customer Service
• Experience in Appointment Scheduling and Receptionist Duties
• Strong Communication skills, both verbal and written
• Ability to organize and manage front desk operations effectively
• Basic computer skills and familiarity with scheduling software
• Friendly and patient-focused attitude with excellent teamwork skills
• Prior experience in a dental or healthcare setting is advantageous Role Overview:

You will be working as a Front Office Specialist at Hilite Dental Clinic in Bengaluru. Your primary responsibility will be to manage front desk operations, handle phone calls, schedule appointments, and provide exceptional customer service. Additionally, you will be expected to assist with clerical and administrative tasks to ensure the smooth functioning of the clinic.

Key Responsibilities:

• Serve as the first point of contact for patients visiting the clinic
• Manage front desk operations efficiently and professionally
• Answer phone calls and address patient inquiries effectively
• Schedule appointments and follow up with patients as needed
• Provide outstanding customer service to enhance patient experience
• Assist with clerical and administrative duties to support the clinic's operations

Qualifications Required:

• Proficiency in Phone Etiquette and Customer Service
• Experience in Appointment Scheduling and Receptionist Duties
• Strong Communication skills, both verbal and written
• Ability to organize and manage front desk operations effectively
• Basic computer skills and familiarity with scheduling software
• Friendly and patient-focused attitude with excellent teamwork skills
• Prior experience in a dental or healthcare setting is advantageous