SR. Human Resource Manager

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Sr. HR Manager will ensure the well support to the HR corporative team, collaborating in the implementation of strategical initiatives and acting as administrative support in the different HR areas. Special focus on training, recruiting and internal communications.

This person will also participate in payroll, benefits, and special projects that are assigned by the HR leadership.

We are currently looking for a:

SR. Human Resource Manager

Roles & Responsibilities:

Supervisory Duties:

• Manage all aspects of the Human Resource team and any other assigned departments
• Lead by example, attitude, and as a representation of Story Land & Living Shores' core values
• Act as an approachable mentor and coach to all team members throughout the park
• Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets
• Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all HR positions and backfill these positions when needed
• Ensure that all required meal and other breaks are being given in accordance with New Hampshire law
• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Manage all activities related to the employment life cycle for Story Land & Living Shores
• Ensure strict compliance of all federal, state, and local employment laws and company- established policies and procedures
• Manage all aspects of the staffing process, including recruiting, job requisitions, interviewing, hiring and onboarding
• Review job descriptions to ensure they remain up to date and compliant with all local, state and federal regulations
• Develop, implement, maintain , and administer personnel programs to support the HR processes for the park
• Investigate employee relations issues and bring them to resolution.
• Advise Park leadership and team members in the areas of coaching , discipline, benefits information, paid time off, and retirement plans.
• Assist with data entry into HRIS and Learning systems
• Manage the timely completion of HR paperwork , employee transactions, compensation adjustments, and terminations
• Periodically a udit HRIS data to ensure continued data integrity
• Participate in payroll and timekeeping closing activities, as needed
• Actively develop , plan , and execute employee appreciation and engagement events
• Be available for team members to express concerns or share feedback while maintaining composure and confidentiality
• Provide guidance to leadership team on the best practices regarding employee disciplinary matters and oversee escalated employee disciplinary meetings
• Execute voluntary and involuntary terminations, as needed
• Recruit new team members through job posting platforms, social media channels, flyers, high school and college job fairs, and any other innovative methods
• Identify hiring needs and oversee the entire process , including the posting of requisitions, scheduling and conducting interviews, running background checks, processing I9 verifications, collecting child labor certificates when applicable, ensuring completion of onboarding, and scheduling new team member orientations
• Lead all learning initiatives for the park and ensure that all relevant training data is captured in the Workday Learning module
• Perform copying, filing and various other administrative duties
• Facilitate and manage summer work