UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Henry Schein

Location: American Fork, UT, USA

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-02-23

Experience Level: 3-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive user-centered design initiatives for complex B2B software products, focusing on Eligibilities and Revenue Cycle Management (RCM) workflows.
• Own the end-to-end design process, from initial problem discovery through research and ideation to high-fidelity UI design and detailed specifications.
• Collaborate extensively with Product Managers, Engineers, and cross-functional stakeholders to translate business requirements into intuitive, user-friendly solutions.
• Contribute to the development and maintenance of a consistent design system, ensuring cohesive user experiences across the product suite.

📝 Enhancement Note: The role is specifically for a UX Designer at Henry Schein, a prominent player in the healthcare technology industry. The focus on "Eligibilities and RCM workflows" indicates a need for a designer experienced in complex business processes, likely within a healthcare or financial services context, requiring a deep understanding of user pain points and business goals. The "Hybrid" work arrangement suggests a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Lead user research activities, including customer interviews, surveys, and usability testing, to gain deep insights into user needs, pain points, and behaviors within the RCM and eligibility domains.
• Translate research findings and business requirements into compelling user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Develop clear and detailed design specifications, assets, and documentation to guide engineering implementation and ensure design integrity.
• Actively participate in design critiques, brainstorming sessions, and cross-functional team meetings to foster collaboration and innovative problem-solving.
• Contribute to and advocate for the adoption of design best practices, user-centered design principles, and consistent design patterns across the product portfolio.
• Support and mentor junior designers, providing constructive feedback and sharing expertise to elevate the overall design quality and team capabilities.
• Collaborate closely with product management to define product roadmaps and prioritize design initiatives based on user impact and business value.
• Ensure accessibility standards are met in all design outputs, creating inclusive experiences for all users.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design, requiring the candidate to not only execute design tasks but also to champion user advocacy, collaborate strategically, and contribute to the growth of the design function within the organization. The mention of "voice-of-customer research" and "usability assessments" highlights a commitment to data-driven design decisions.

🎓 Skills & Qualifications

Education

Experience

• 3-5 years of professional experience in UX/Product Design, with a strong focus on B2B software products.

Required Skills

• Expertise in the full design lifecycle: problem discovery, research, ideation, wireframing, prototyping, user testing, and iteration.
• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, InVision, and/or Adobe Creative Cloud.
• Strong understanding of web and mobile design best practices, accessibility standards (WCAG), and responsive design principles.
• Ability to create detailed design specifications and documentation for engineering teams.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and rationale clearly.
• Experience working collaboratively with product managers, engineers, and other stakeholders in an agile environment.
• A customer-first mindset with a passion for understanding and solving user pain points.

Preferred Skills:

• Experience in the healthcare or dental industry, bringing domain-specific insights.
• Experience using and contributing to comprehensive design systems, including style guides, component libraries, and interaction patterns.
• Experience with user research methodologies and conducting usability studies.
• Familiarity with Agile/Scrum development methodologies.

📝 Enhancement Note: The experience requirement is specific to B2B software, which often involves more complex workflows and user needs than B2C applications. The need for familiarity with HTML/CSS/JavaScript suggests that the designer should have a good understanding of front-end development capabilities to ensure designs are feasible and optimized.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing end-to-end product design projects, demonstrating a deep understanding of the user-centered design process and prob