Technical Customer Support Specialist (Chat)

HCLTech | Walk-In Drive | Technical Support | 7th Mar 26 | Hyderabad

Walkin Address - 7th March, 10.00 AM - 2.00 PM

HCLTech office, Building H-01B, Phoenix Avance Business Hub, Phase 2, HITEC City, Hyderabad, Telangana

Contact - Kiran

Job Profile Responsibilities

Minimum 1 year of hands-on experience in International CHAT Support - Technical (troubleshooting process) Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities. Open to working in 24/7 rotational shifts, including night shifts and weekends.

Required Technical Skills

Basic knowledge of web page designing, HTML, CSS and JavaScript. Proficient in multitasking and prioritizing tasks to meet deadlines. Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics. Excellent written and verbal communication, with the ability to adapt tone and style based on the audience. Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

General Requirements for All Roles

Shift : US Shifts (Night Shifts) Customer Service Skills : Empathy, ownership, and sincerity are crucial. Qualification : Any graduate ( we are not hiring undergrad or people with Internship experience)

Perks & Benefits:

Shift Timings: Rotational Shifts Working Days: 5 Days (Work from Office) Week Offs: Saturday & Sunday Fixed Off Cab Facility: Both Sides (chargeable) Employment Type: Full-Time

Please carry:

Updated Resume (Hard copy) 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

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