Transport Operations Manager

As the City Transport Operations Manager for Hyderabad at HCL GWS, your role involves overseeing and improving the day-to-day transport support operations. You will be responsible for ensuring the smooth functioning of the transport team, meeting SLAs, and implementing industry best practices. Your key responsibilities include:

• Monitoring and reviewing transport operations, providing guidance to the team, and ensuring adherence to SLAs
• Identifying areas for improvement and implementing necessary changes for business continuity
• Liaising with industry counterparts to stay updated on market conditions
• Coordinating with stakeholders for tool automation and operational ease
• Reviewing transport expenses, identifying cost optimization opportunities, and preparing business cases
• Conducting quarterly training programs for the transport team and drivers
• Ensuring safety measures for female employees and monitoring cab compliance
• Reviewing vendor performances and contract renewals for service continuation
• Adhering to audit processes and ensuring billing reconciliation is done on time
• Collaborating with teams for timely deliverables and reviewing individual performance
• Identifying training needs, conducting recognition programs, and promoting updates to leadership

Additionally, you will be required to handle incident management, response, and BCP situations effectively. Regular meetings with key stakeholders, including service providers during BCP situations, are crucial for the role.

Please note any additional details about the company were not included in the provided job description. As the City Transport Operations Manager for Hyderabad at HCL GWS, your role involves overseeing and improving the day-to-day transport support operations. You will be responsible for ensuring the smooth functioning of the transport team, meeting SLAs, and implementing industry best practices. Your key responsibilities include:

• Monitoring and reviewing transport operations, providing guidance to the team, and ensuring adherence to SLAs
• Identifying areas for improvement and implementing necessary changes for business continuity
• Liaising with industry counterparts to stay updated on market conditions
• Coordinating with stakeholders for tool automation and operational ease
• Reviewing transport expenses, identifying cost optimization opportunities, and preparing business cases
• Conducting quarterly training programs for the transport team and drivers
• Ensuring safety measures for female employees and monitoring cab compliance
• Reviewing vendor performances and contract renewals for service continuation
• Adhering to audit processes and ensuring billing reconciliation is done on time
• Collaborating with teams for timely deliverables and reviewing individual performance
• Identifying training needs, conducting recognition programs, and promoting updates to leadership

Additionally, you will be required to handle incident management, response, and BCP situations effectively. Regular meetings with key stakeholders, including service providers during BCP situations, are crucial for the role.

Please note any additional details about the company were not included in the provided job description.