Job Description
Lead the Box Office team as an Entertainment Supervisor. Oversee operations, enhance guest satisfaction, and coordinate ticket sales for a premier entertainment venue.
As part of a vibrant entertainment venue, this part-time permanent position tasks you with supervising Box Office operations and mentoring team members to provide exceptional service. With 2-3 years of Box Office or supervisory experience, you'll handle ticketing processes, event promotions, and customer service resolutions while maintaining accurate sales records.
Key Responsibilities:
- Supervise daily operations of the Box Office
- Engage with guests to cultivate relations
- Process and manage ticket orders efficiently
- Create promotions to increase Box Office revenue
- Develop team skills through training and education
Requirements
- High School Diploma or equivalent necessary
- 2-3 years Box Office supervisory experience preferred
- Familiarity with Ticketmaster and Office applications
- Essential training experience in guest relations
- Must obtain licensing and pass background checks
Drive ticket sales and guest satisfaction through effective supervision and operational excellence.
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About Hard Rock Hotel and Casino Ottawa
Hard Rock Hotel and Casino Ottawa
rideaucarletoncasino.com
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