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Hard Rock Hotel and Casino Ottawa logo

Entertainment Box Office Supervisor

Hard Rock Hotel and Casino Ottawa
CAPosted 5 days ago

Job Description

Lead the Box Office team as an Entertainment Supervisor. Oversee operations, enhance guest satisfaction, and coordinate ticket sales for a premier entertainment venue.

As part of a vibrant entertainment venue, this part-time permanent position tasks you with supervising Box Office operations and mentoring team members to provide exceptional service. With 2-3 years of Box Office or supervisory experience, you'll handle ticketing processes, event promotions, and customer service resolutions while maintaining accurate sales records.

Key Responsibilities:

  • Supervise daily operations of the Box Office
  • Engage with guests to cultivate relations
  • Process and manage ticket orders efficiently
  • Create promotions to increase Box Office revenue
  • Develop team skills through training and education

Requirements

  • High School Diploma or equivalent necessary
  • 2-3 years Box Office supervisory experience preferred
  • Familiarity with Ticketmaster and Office applications
  • Essential training experience in guest relations
  • Must obtain licensing and pass background checks

Drive ticket sales and guest satisfaction through effective supervision and operational excellence.

About Hard Rock Hotel and Casino Ottawa

Hard Rock Hotel and Casino Ottawa logo

Hard Rock Hotel and Casino Ottawa

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