Counter Sales/ Customer Service Representative
Hamilton Discount Auto Parts and SuppliesRole Overview
Hamilton Discount Auto Parts and Supplies is hiring a mid-level Counter Sales/ Customer Service Representative. This is a full-time role in Hamilton. posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role and responsibilities
- Delivering a high level of customer service.
- Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner
- Sell a diversified line of products via phone and over-the-counter
- Processing customer orders through the computer system, ensuring accuracy and prompt delivery
- Utilizing the computer system to look up the correct parts for repairs.
- Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
- Effectively communicating product features, benefits and warranty policy information to customers.
- Executing the store’s business plan as per company guidelines.
- Demonstrate a positive, helpful attitude.
- Work effectively as part of the team.
- Adhering to company policies and procedures.
- Support the sales team through up selling, service, pricing, delivery and inventory inquiries
- Maintain a well-rounded knowledge of products and supplies
- Other related duties including but not limited to supporting the warehouse functions as required
Requirements
- Automotive Parts experience in the automotive aftermarket parts industry (min 1 year)
- Experience delivering a high level of customer service and sales results
- Experience with automotive repairs is an asset
- Proficient knowledge of automotive operating systems and repairs
- An appetite for continuous learning and knowledge
- Excellent verbal, written and effective listening skills
- Experience working under pressure and setting priorities
- Computer experience
- Ability to work flexible hours, including alternating Saturdays up to a maximum of 44 hours per week
- Must have over the phone experience dealing with a high volume of customer orders
- Actively recruiting for an existing vacancy.
- Preferred Qualification: First Aid and CPR Certification
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Benefits
- Casual dress
- Dental care
- Extended health care
- Life insurance
Experience
- automotive parts: 1 year (required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Counter Sales/ Customer Service Representative position at Hamilton Discount Auto Parts and Supplies?
Use the Apply button above to submit your application directly to Hamilton Discount Auto Parts and Supplies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Counter Sales/ Customer Service Representative position at Hamilton Discount Auto Parts and Supplies located?
This position is based in Hamilton. Hamilton Discount Auto Parts and Supplies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Counter Sales/ Customer Service Representative at Hamilton Discount Auto Parts and Supplies earn?
Hamilton Discount Auto Parts and Supplies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Counter Sales/ Customer Service Representative role at Hamilton Discount Auto Parts and Supplies posted?
This role was posted on June 3, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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