Program Coordinator (Water & Wastewater System Services)

**Program Coordinator (Water & Wastewater System Services)**:

If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10 years, the Region will be investing over $5 billion in transportation, water and wastewater infrastructure. We are committed to delivering high quality infrastructure for the residents, businesses and visitors to Halton Region, and are looking for dedicated, forward thinking and enthusiastic individuals to join our Public Works team!

• *As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**
• *Posting ID**: 4318
• *Department**: Public Works
• *Division**: Water & Wastewater System Services
• *Pay Range**: $85,726 - $107,145
• *Job Type**: Temporary > 1 year
• *Contract Duration**: 18 months
• *Hours of Work**: 35 hours per week
• *Work Location**: 1151 Bronte Road, Oakville, Ontario
• *Employee Group**: OCT
• *Posting Date**:July 4, 2025
• *Application Deadline**: July 18, 2025

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.

• *Job Summary**:

Provides technical expertise and leads in the delivery of the proactive and reactive Water Meter Program with a focus on monitoring and optimizing water meter accuracy to maximize Halton’s water revenues to its full potential, reduce non-revenue water, and maintain customer service excellence.

• *Duties & Responsibilities**:
• Manage multiple contracts, projects, contractors and consultants in the delivery of Halton’s water meter program and work closely with external project managers to monitor project schedules, deliverables and budgets.
• Analyze Halton’s water meter population to determine proactive replacement and maintenance cycles including reviewing complex commercial surveys and plumbing situations to match meter type to property use and to determine cost/benefits of recommending maintenance vs. replacement.
• Monitor, analyze and report on meter asset accuracies and water reading & billing fluctuations to recommend changes and adjustments to Halton’s water meter programs.
• Liaise with Finance in equating meter maintenance activities and replacement strategies to minimize revenue fluctuations and investigating/ troubleshooting irregularities with customer accounts.
• Oversee Contractors and Consultants retained to assist with meter maintenance and replacement activities.
• Educate and communicate Halton’s water meter program to both residential & commercial/industrial/ institutional customers.
• Respond to escalated or sensitive issues related to ensuring customer’s water meters are installed to Halton’s standards, giving Halton access to water meters on private property, or plumbing issues.
• Participate and provide expertise in implementing new meter technologies by researching and investigating current and emerging market trends. Assist in implementation of new water meter technologies by recommending strategic solutions and executing program delivery.
• Lead office administration staff and direct field personnel in the issuing and completion of water meter work orders and communication of completed work to local Hydro authorities.
• *Skills & Qualifications**:
• Post-secondary degree or diploma.
• Minimum of three to five (3-5) years related experience.
• Knowledgeable in water meters and reading technologies including installation, testing, repair and maintenance of small and large water meters and complex plumbing situations.
• Possess superior program planning, project management, customer service skills, communication skills, effective time management and resource management skills in order to ensure timely completion of assignments and delivery of programs.
• Knowledge of the Ontario Safe Drinking Water Act, Municipal Clean Water Act, Ontario Building Code, Plumbing Code, American Water Works Association (AWWA) Standards, Region of Halton Water Meter Standards, and Water By-laws.
• Proficiency with MS Office, and Computerized Maintenance Management Systems (CMMS)
• Engineering Technologist Diploma (C.E.T) and/or Project Management Professional (PMP) designation.
• Meter Installer Certificate.
• *Working/ Employment Conditions**:
• *Working Conditions**
• Travel between sites within and occasionally outside Halton Region is required. Must provide own transportation.
• Flexibility in working hours will be required; occasional work outside of regular office hours may be required.
• *Employment Conditions**
• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, by the first day of employment.
• The incumbent will be required to provide a copy of their driver’s license by their first day of employment.
• In accor