UX Design Intern

Canada - Toronto

Professional Services/Full time/Hybrid

You’ll join Guidewire’s Professional Services team, the group that partners directly with customers to design and deliver solutions on our cloud platform.

Working alongside UX Field Agents, solution architects, and implementation specialists, you will transform complex P&C insurance workflows into intuitive, human-centered experiences within a collaborative, AI-focused culture. As a core part of the design delivery engine, you will turn research and requirements into polished design boards, high-fidelity Figma prototypes, and client-ready assets, applying UX fundamentals and AI tools to accelerate work and support large-scale cloud implementations, ultimately reducing customer effort and time.

This internship is ideal if you have strong UX foundations, impressive school or personal projects, and are ready for your first professional design role where your work is used by real clients.

What to join Guidewire Basecamp?

A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career.

GWBC = Guidewire Basecamp

Job Description

What you’ll do

Help organize and synthesize field research, user flows, and discovery outputs into clear, visually compelling design boards and presentations for client workshops and project milestones.

Adapt core UX and UI templates to specific customer brands, applying colors, typography, imagery, and assets so that designs feel native to each insurer’s identity.

Build high-fidelity mockups and interactive prototypes in Figma that demonstrate end-to-end user journeys, microinteractions, and UX concepts for P&C insurance workflows.

Use your understanding of HTML/CSS (and XML-like structures) to ensure design intent can be implemented accurately and to assist in styling front-end templates to match customer branding.

Experiment with and apply AI design tools (for example, image generation, content suggestions, and layout assists) to speed up concepting, asset creation, and iteration cycles, in line with Professional Services’ AI-powered execution priorities.

Participate in design QA reviews to check for consistency, accessibility considerations, and client readiness across screens, components, and flows.

Collaborate closely with UX Field Agents, consultants, and product teams to support scalable, repeatable UX assets that help reduce implementation effort and time for customers and accelerate cloud adoption as part of Professional Services’ FY26 priorities.

At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Strong UX foundation: clear understanding of the difference between UX and UI, user-centered design principles, and core interaction design patterns, supported by a portfolio of academic or personal work.

Professional-level proficiency in Figma, including components, styles, prototyping, and basic design systems usage.

Comfort reading and working alongside HTML/CSS (and structured formats like XML) to bridge design and front-end implementation.

Curiosity and enthusiasm for using AI tools (such as ChatGPT, image-generation tools, or FigJam AI) as part of a professional design workflow.

Strong visual communication skills and attention to detail, with the ability to follow and extend an existing visual language.

Openness to feedback, with the ability to iterate quickly and collaborate effectively in a hybrid, cross-functional environment.

Self-directed, organized working style with a “hunger to learn” and willingness to take ownership of tasks from start to finish.

Preferred

Currently pursuing or recently completed a degree, diploma, or certificate in UX Design, Human-Computer Interaction, Graphic Design, or a related field (or equivalent practical experience).

Experience designing for web applications or complex workflows (for example, dashboards, forms, or enterprise tools).

Familiarity with accessibility considerations (e.g., color contrast, keyboard navigation, clear affordances) in digital product design.

Exposure to enterprise or B2B software, especially in data-heavy or highly regulated domains.

Interest in insurance, enterprise systems, and SaaS products and how design can simplify complex systems.

Your Impact

We believe in clarity and setting you up for success. In your first few months, you’ll