Urgent Senior Quality Manager

#Hyderabad Jobs #BPO/BPS #Immediate Joiners

Role/Skill: Senior Quality Manager

Location: Chennai / Delhi / Mumbai / Hyderabad

Experience: Overall, 12 years+ in operations with min. 3years+ as a black belt managing large / multiple payer accounts.

Band: BPO 7/8

• *RESPONSIBILITY**

1. Driving high performing teams

2. Analyzing &; reporting key contractual metrices

3. Leading monthly / quarterly business reviews with the customer

4. Assisting the solutioning team with domain insights / Creating solutions for businesses

5. Business Acumen &; results driven execution

• *REQUIRED TECHNICAL SKILLS**

+ Six Sigma Black Belt certification from an industry leading institute / program.

• *MUST HAVE**

+ Deep domain knowledge on US healthcare Payer functions

+ Lead, mentor, and execute Lean Six Sigma Black Belt projects focused on cost reduction, productivity improvement, and quality enhancement.

+ Use DMAIC / DMADV frameworks, statistical tools, and root cause analysis to solve complex business problems.

+ Partner with cross functional teams to identify improvement opportunities and develop project charters.

+ 3+ years of experience in process improvement, operations excellence, or quality management.

+ Strong knowledge of Lean tools (VSM, 5S, Kaizen, SMED, Kanban, etc.).

+ Deep understanding of Automation, AI, industry leading technology & its implementation. Exposure to digital transformation, automation, or analytics driven improvement.

• *GOOD TO HAVE**

+ Soft Skills & Leadership Strengths

• Ex TCS Employees can't apply*
• PAN and DOB are required for profile creation*

Pay: Up to ₹2,400,000.00 per month

Benefits

• Provident Fund

Work Location: In person