Technical Support Specialist - Treasury Board

Join the Treasury Board Secretariat as a Technical Support Specialist in Charlottetown, focusing on comprehensive IT support and endpoint management services throughout Prince Edward Island. Elevate your problem-solving skills in a collaborative environment.This specialist role is crucial for maintaining and troubleshooting government IT assets, including servers, laptops, and workstations. You'll engage directly with clients, optimizing their technology experience while managing software deployment and network issues.

Your technical abilities will contribute to the overall mission of enhancing public sector services.Key Responsibilities:

• Troubleshoot technical issues using remote applications
• Support a wide array of IT assets in government facilities
• Image and configure hardware for deployment
• Maintain communication with clients regarding IT concerns
• Ensure effective follow-up on unresolved issuesRequirements:
• University degree or college diploma in IT
• A+ Certification required
• At least 2 years of relevant IT experience
• Must have reliable transportation
• Excellent problem-solving skills and judgmentBring your technical support expertise to enhance IT services for the Treasury Board Secretariat and make a positive impact across the Island.