technical support specialist - wholesale trade

Overview Languages

English

Education

• Other trades certificate or diploma
• Mechanic and repair technologies/technicians, other

Experience

Experience an asset

Hybrid

Work must be completed both in person and remotely.

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The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work site environment

• Agricultural machinery
• Heavy equipment
• Business
• Farm

Work setting

• Remote location
• Agricultural company

Responsibilities Tasks

• Estimate costs of installing equipment
• Promote sales to existing clients
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Consult with clients after sale to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and/or promote products, sales or services
• Provide customer service
• Supervise activities of other technical sales specialists

Supervision

• No supervision responsibility

Experience and specialization Type of product

• Electrical wiring devices

Computer and technology knowledge

• Word processing software
• Electronic mail
• Spreadsheet
• Database management
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word

Equipment and machinery experience

• Hydraulic system

Additional information Security and safety

• Valid passport

Transportation/travel information

• Driver's abstract

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Ability to distinguish between colours
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Initiative
• Positive attitude

Benefits Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Gasoline paid
• Group insurance benefits
• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Transportation provided by employer
• Travel insurance