Job Description
Position: Junior SOC SIEM Administrator (remote) SummaryThe Junior SOC SIEM Administrator will support the SOC and SOC Infrastructure teams at GoSecure by assisting with the day-to-day operation of SIEM platforms. This role is ideal for an early-career candidate looking to grow hands-on experience with SIEM technologies, log onboarding, and security operations in a production environment.The successful candidate will focus on customer onboarding activities (tenant creation, collector deployment, and initial log source configuration), routine platform maintenance, health verification, and log source monitoring, while working closely with senior SIEM administrators and SOC analysts.Duties and ResponsibilitiesSIEM Onboarding Support Assist with customer onboarding activities including tenant creation, collector deployment, and initial log source configuration Validate log ingestion, normalization, and basic parsing for new data sources Perform initial log source testing and verificationDaily Operations & Maintenance Conduct daily health checks of SIEM platforms and supporting infrastructure Monitor log source status and data flow, identify gaps or ingestion issues, and escalate as needed Assist with routine maintenance tasks such as data retention checks and basic housekeepingSOC & Analyst Support Provide operational support to SOC analysts by ensuring data availability and platform stability Assist with basic troubleshooting of SIEM-related issues and collaborate with senior team members for resolutionTroubleshooting & Escalation Help investigate ingestion, performance, or connectivity issues Escalate complex problems to senior administrators or third-party support teams when requiredDocumentation & Process Support Document onboarding steps, operational tasks, and troubleshooting activities Assist with evidence collection for audits and compliance activities Follow established change management processes and assist with ticket creationLearning & Growth Participate in training, shadowing, and hands-on learning across SIEM and SOC tooling Gradually take on increased responsibility as skills and experience developQualificationsCollege diploma, bachelor’s degree, or equivalent practical experience in IT, cybersecurity, or a related field2–3 years of relevant experience in SOC operations, SIEM administration, systems administration, or IT supportFamiliarity with at least one SIEM platform (e.g., Splunk, Elastic/Kibana, Forti SIEM) through coursework, labs, or early professional experienceBasic understanding of: TCP/IP, common network ports and protocols Windows and/or Linux operating systems Log sources such as firewalls, servers, endpoints, or cloud servicesExposure to security tools such as EDR, NGAV, or vulnerability scanners is an assetWillingness to learn scripting, automation, and advanced SIEM concepts over timePersonal AttributesStrong attention to detail and organizational skillsEagerness to learn and grow in a cybersecurity operations roleAbility to follow processes and work collaboratively within a teamPositive, proactive, and dependable with a “can-do” attitudeComfortable handling multiple routine tasks in a fast-paced environmentLanguages:English: fluent or intermediateFrench: considered an asset
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