Good360 is Closing the Need Gap to Open Opportunity for All

Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Position Summary

The Compliance Specialist reports to the Director of Nonprofit Compliance to maintain the integrity of the Good360 member network. The Compliance Specialist is responsible for due diligence in vetting of members planning to engage in enhanced programs; members accountability of recordkeeping, audits and program requirements; and collaboratively working with internal teams. The Compliance Specialist will have the ability to work independently, be organized and demonstrate attention to detail.

Key Responsibilities include, but are not limited to the following

• Work with nonprofit development to vet and approve organizations as truckload approved
• Support and manage quarterly compliance acknowledgement process
• Maintain and update account records across all platforms
• Lead ongoing live compliance webinars
• Respond to compliance questions from members and colleagues
• Serve as the primary to maintain compliance standard operating procedures
• Process and update accounts with revoked status
• Manage compliance inbox and cases responding to issues and assigning to team members as necessary
• Perform other related duties as assigned

Qualifications/Requirements

• Bachelor’s degree in related field or equivalent experience.
• 3-5 years of professional experience in customer service. Background in compliance, risk management, or quality assurance preferred.
• Highly organized and attentive to details.
• Ability to manage multiple work streams simultaneously
• Excellent verbal, written, and interpersonal communication skills.
• Strong critical thinking and analytical skills.
• Two years experience with a CRM software; Salesforce and/or NetSuite a plus.

Benefits

Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:

• Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)
• Short-term and long-term disability and life insurance coverage options
• 403B plan with matching
• Generous and flexible paid time off policy
• Volunteer time off policy
• Hybrid work environment

Salary Range

$50,000 – $55,000 annually

Note: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.–Maryland–Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.

Work Location

Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)

Note: While hybrid is strongly preferred, we are open to considering fully remote candidates residing in CO, DE, DC, FL, GA, IL, IN, KY, MD, MN, NE, NV, NC, OH, OR, PA, TN, TX, VA, WA, WV