Customer Support Executive (Chat Support)
Glorious HR ServicesRole Overview
Glorious HR Services is hiring a Customer Support Executive (Chat Support). This is a full-time role in Ahmedabad. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
You are being offered the opportunity to join as a Customer Support Executive for the International Chat Process in Ahmedabad. This role is suitable for both freshers and experienced individuals aiming to establish themselves in the BPO industry.
Key Responsibilities:
- Handle customer queries efficiently through chat support.
- Provide accurate and timely resolutions to ensure customer satisfaction.
- Uphold high levels of customer satisfaction (CSAT).
- Adhere to company guidelines and maintain quality standards.
- Document all customer interactions properly.
Qualification Required:
- Minimum Qualification: 12th Pass
- Proficiency in English communication (both written and verbal) is mandatory.
- Strong typing speed and chat handling skills are preferred.
This position offers a competitive salary with benefits such as night shift allowance and performance-based incentives. The work schedule involves 24/7 rotational shifts with 5 working days per week and 2 rotational offs. Additionally, a cab facility is available for night shifts (9:00 PM - 6:00 AM).
The company follows a probation period of 3 months, during which no leaves are allowed. By joining this organization, you will have the chance to kickstart or advance your career in the International BPO sector within a professional work environment that supports career growth.
If you are interested, you can apply by contacting Zainab at hidden_mobile. You are being offered the opportunity to join as a Customer Support Executive for the International Chat Process in Ahmedabad. This role is suitable for both freshers and experienced individuals aiming to establish themselves in the BPO industry.
Key Responsibilities:
- Handle customer queries efficiently through chat support.
- Provide accurate and timely resolutions to ensure customer satisfaction.
- Uphold high levels of customer satisfaction (CSAT).
- Adhere to company guidelines and maintain quality standards.
- Document all customer interactions properly.
Qualification Required:
- Minimum Qualification: 12th Pass
- Proficiency in English communication (both written and verbal) is mandatory.
- Strong typing speed and chat handling skills are preferred.
This position offers a competitive salary with benefits such as night shift allowance and performance-based incentives. The work schedule involves 24/7 rotational shifts with 5 working days per week and 2 rotational offs. Additionally, a cab facility is available for night shifts (9:00 PM - 6:00 AM).
The company follows a probation period of 3 months, during which no leaves are allowed. By joining this organization, you will have the chance to kickstart or advance your career in the International BPO sector within a professional work environment that supports career growth.
If you are interested, you can apply by contacting Zainab at hidden_mobile.
Frequently Asked Questions
How do I apply for the Customer Support Executive (Chat Support) position at Glorious HR Services?
Use the Apply button above to submit your application directly to Glorious HR Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Executive (Chat Support) position at Glorious HR Services located?
This position is based in Ahmedabad. Glorious HR Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Executive (Chat Support) at Glorious HR Services earn?
Glorious HR Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Executive (Chat Support) role at Glorious HR Services posted?
This role was posted on May 7, 2026 (38 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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