Sales Development Rep (SDR)- Restaurant Technology
Global PaymentsRole Overview
Global Payments is hiring a mid-level Sales Development Rep (SDR)- Restaurant Technology. This is a full-time role in Charlotte. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Pipeline Generation & Prospecting
- Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals.
- Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform.
- Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity).
- Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations.
Qualification & Discovery
- Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs.
- Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control.
- Assess readiness, decision makers, buying processes, timeline, and budget alignment using MEDDICC or similar methodologies.
- Set high-quality meetings and product demonstrations for Enterprise Account Executives.
Collaboration & Alignment
- Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement.
- Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows.
- Provide real-time feedback on prospect objections, market trends, and competitive intelligence.
Tools, Process & Reporting
- Maintain precise CRM hygiene (Salesforce or similar).
- Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization.
- Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance.
QualificationsRequired
- 1-3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech.
- Strong understanding of enterprise buying cycles and multi-stakeholder environments.
- Exceptional verbal, written, and presentation communication skills.
- Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience.
- Comfortable working in long sales cycles (12-24 months) and contributing to account-based strategies.
- Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality.
Preferred
- Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed).
- Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms.
- Familiarity with MEDDICC, Challenger, or value-based selling principles.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
Frequently Asked Questions
How do I apply for the Sales Development Rep (SDR)- Restaurant Technology position at Global Payments?
Use the Apply button above to submit your application directly to Global Payments. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Sales Development Rep (SDR)- Restaurant Technology position at Global Payments located?
This position is based in Charlotte. Global Payments has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Sales Development Rep (SDR)- Restaurant Technology at Global Payments earn?
Global Payments has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Sales Development Rep (SDR)- Restaurant Technology role at Global Payments posted?
This role was posted on May 16, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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