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Flex Senior Manager

GiveDirectly
Full Timesenior
Goma, DRCPosted Yesterday

Job Description

<div class="content-intro"><p>GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the <u><span><a href="https://www.givedirectly.org/gdresearch/" target="_blank">research</a></span></u> to back it up. Our work has been covered by&nbsp;<u><span><a href="https://www.economist.com/special-report/2024/01/10/givedirectly-does-what-it-says-on-the-tin" target="_blank">The Economist</a></span></u>, <u><span><a href="https://www.npr.org/sections/goatsandsoda/2023/12/07/1217478771/its-one-of-the-biggest-experiments-in-fighting-global-poverty-now-the-results-ar" target="_blank">NPR</a></span></u>, <u><span><a href="https://www.ted.com/talks/rory_stewart_to_end_extreme_poverty_give_cash_not_advice" target="_blank">TED</a></span></u>, and <u><span><a href="https://www.givedirectly.org/washingtonpost-apr-2024/" target="_blank">The Washington Post</a></span></u><u>. </u>We are one of&nbsp;<u><span><a href="https://time.com/collection/time100-most-influential-companies/2026/givedirectly/" target="_blank">Time100’s</a></span></u> Most Influential Companies of 2026.<span><a href="https://www.givedirectly.org/washingtonpost-apr-2024/" target="_blank">&nbsp;</a></span></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="https://www.givedirectly.org/givedirectly-values/">values</a> and <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="https://www.givedirectly.org/careers/">hear from the people who do</a>. If they resonate, this could be a great fit!</p></div><p><strong>Location: </strong><strong><em>This role is fully remote but must overlap with an East Africa timezone by at least 4 hours. </em></strong><em>We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.</em></p> <p><strong>Priority Application Deadline:</strong> May 20, 2026</p> <p><strong>About this role</strong></p> <p>GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.&nbsp;</p> <p><strong>Travel: </strong>You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.&nbsp;</p> <p><strong>Internal note: Members of the Internal Audit may apply to this role</strong></p> <p><strong>Reports to: Chief of Staff, Programs</strong></p> <p><strong>Level</strong>: SM</p> <p><strong>Travel Requirement: </strong>You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation. Estimated travel is ~50-60%</p> <p><strong>What you’ll do:</strong></p> <p><strong>End-to-end project management</strong></p> <ul> <li>Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution</li> <li>Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)</li> <li>Define, track, and report operational and efficiency metrics&nbsp;</li> <li>Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk</li> <li>Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support</li> </ul> <p>&nbsp;<strong>Project and People Management</strong></p> <ul> <li>Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects</li> <li>Directly manage one or more Managers to deliver high-quality operations and programming&nbsp;</li> <li>Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.</li> <li>Establish and maintain high-quality relationships with donors and operational partners</li> <li>Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers</li> </ul> <p><strong>&nbsp;New business development&nbsp;</strong></p> <ul> <li>Contribute to project design and project-manage new opportunities</li> <li>Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal</li> <li>Identify and pursue fundraising opportunities for new programs</li> <li>Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space</li> </ul> <p><strong>What you’ll bring:</strong></p> <ul> <li>Exceptional alignment with <a href="https://www.givedirectly.org/givedirectly-values/">GiveDirectly Values</a> and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.</li> <li>4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)</li> <li>Exceptional ability to work analytically through complex operational questions &amp; run robust analyses to inform management and programming decisions</li> <li>Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences</li> <li>Enthusiasm for dynamic&nbsp; environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”</li> <li>Ability to approach tasks with resourcefulness and to work in a highly self-directed manner</li> <li>Ability to manage day-to-day operations while simultaneously building more robust, efficient systems</li> <li>Experience and high comfort level working in developing-country or high-risk settings</li> </ul> <p><strong>Desired Skills and Experiences</strong></p> <ul> <li>Understanding the context in our countries of operation&nbsp; strongly preferred</li> <li>Experience working in conflict settings</li> <li>Fluency in multiple other GiveDirectly working languages (French, Portuguese)</li> </ul> <p><strong>Compensation</strong></p> <p>At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy&nbsp;<a href="https://drive.google.com/file/d/1onxCdQX_DacG0812Wr99LF6zlMTg7RTP/view?usp=sharing"><strong>here</strong></a>.</p> <p>Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>United States</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2"><strong>Base Salary:</strong>&nbsp;$109,200</li> <li class="whitespace-normal break-words pl-2"><strong>Bonus at Target Performance:</strong>&nbsp;10% (~$10,920, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $12,776 in 2025)</li> <li class="whitespace-normal break-words pl-2"><strong>Estimated Total Compensation at Target:</strong>&nbsp;$120,120+</li> <li class="whitespace-normal break-words pl-2"><strong>Annual Benefits Stipend:</strong>&nbsp;$21,393</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>United Kingdom</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2"><strong>Base Salary:</strong>&nbsp;£71,400</li> <li class="whitespace-normal break-words pl-2"><strong>Bonus at Target Performance:</strong>&nbsp;10% (~£7,140, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be £8,354 in 2025)</li> <li class="whitespace-normal break-words pl-2"><strong>Estimated Total Compensation at Target:</strong>&nbsp;£78,540+</li> <li class="whitespace-normal break-words pl-2"><strong>Annual Benefits Stipend:</strong>&nbsp;£2,760</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Kenya</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2"><strong>Base Salary:</strong>&nbsp;$77,500</li> <li class="whitespace-normal break-words pl-2"><strong>Bonus at Target Performance:</strong>&nbsp;10% (~$7,750, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,068 in 2025)</li> <li class="whitespace-normal break-words pl-2"><strong>Estimated Total Compensation at Target:</strong>&nbsp;$85,250+</li> <li class="whitespace-normal break-words pl-2"><strong>Annual Benefits Stipend:</strong>&nbsp;$8,453</li> </ul> <p><strong>Why work at GiveDirectly?</strong></p> <p>At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:</p> <ul> <li>A supportive team that works hard and cares hard</li> <li>A robust health benefits plan (exact details will vary by country)</li> <li>Flexible paid time off that staff is encouraged to take</li> <li>Allowances for desk set-up and learning and development</li> </ul> <p>This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.&nbsp;</p> <p><span class="il">&nbsp;#LI-REMOTE</span></p><div class="content-conclusion"><p><strong>Working at GiveDirectly</strong></p> <p>GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.</p> <p><em>Flagging for US applicants:</em> We invite you to "<a href="https://app.getguru.com/card/TrxrEknc/US-Federal-Law-on-Workplace-Discrimination">Know Your Rights</a>" as an applicant.</p> <p><strong>Commitment to Safeguarding</strong></p> <p>As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the&nbsp;<u data-stringify-type="underline"><a class="c-link" href="https://misconduct-disclosure-scheme.org/" target="_blank" data-stringify-link="https://misconduct-disclosure-scheme.org/" data-sk="tooltip_parent">Misconduct Disclosure Scheme</a></u>, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.</p> <p>These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.</p> <p>**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,&nbsp; reporting, or responding to any form of abuse or&nbsp; exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**</p> <p><strong>Reasonable Accommodations</strong></p> <p>We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.</p> <p><strong><span class="il">Want to put your best foot forward on your GiveDirectly application?</span></strong><span class="il"> Take a look at our <a href="https://drive.google.com/file/d/1JRyU81RnTGHQrw9nHTPw7oe_urTDh9JT/view?usp=sharing" target="_blank">Candidate Application Prep Guide</a><strong>!</strong></span></p></div>

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