Sales Commission Analyst

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Sales Commission Analyst, you'll help ensure that GitLab's sales incentives are accurate, transparent, and aligned with how we support customers. You'll own day-to-day commission calculations, reporting, and first-tier end user support so sales team members are paid correctly and can trust the data that guides their performance. You'll work closely with Sales and Sales Operations, use incentive compensation tools and SFDC to research and resolve compensation questions, and continuously improve processes to make our commission operations more efficient and compliant, including supporting SOX-related documentation and reporting.

What You’ll Do

Execute accurate worldwide sales commission calculations, reporting, and first-tier end user support using compensation analytics tools.
Investigate and resolve compensation issues by tracking, researching, and providing clear analysis to stakeholders.
Interpret and apply all sales compensation plans, ensuring calculations are correct and plan participants are accurately credited for their transactions.
Track and report on commission plan acceptance and related documentation to support compliance and timeliness.
Partner with Sales, Sales Operations, and Finance to validate data, clarify policies, and align on compensation decisions.
Identify, recommend, and implement process improvements that increase efficiency and reduce manual work in commission operations.
Support SOX compliance through thorough documentation, controls testing support, and audit-ready reporting.
Prepare ad hoc analyses and contribute to projects that enhance the effectiveness and scalability of GitLab's sales incentive programs.

What You’ll Bring

Background in accounting, finance, economics, or another quantitative field, or equivalent practical experience
Experience working with sales incentive programs, including understanding of compensation plans, processes, and procedures
Experience as an Xactly Incent administrator or power user, with the ability to configure plans, validate commissions, and optimize system performance
Proficiency interpreting, analyzing, and validating data to support accurate commission calculations and reporting
Strong attention to detail, with a structured, self-directed approach to problem solving and organization

Job Description

An overview of this role

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