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Job Description
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Strategic Account Leader on our Public Sector Team, you’ll help state and local agencies and higher education institutions modernize how they build and secure software using GitLab’s AI-powered DevSecOps platform. You’ll align GitLab with agency priorities like CI/CD automation, secure development practices, and infrastructure modernization in regulated environments, acting as the primary point of contact for strategic and large prospects. Reporting to a Regional Director, you’ll own a defined book of business, build and execute multi-year account plans, navigate complex procurement cycles, and partner closely with system integrators and resellers to deliver outcomes that matter to public sector missions.
In your first year, you’ll focus on developing trusted relationships with CIOs, technical leaders, and key stakeholders across your territory, driving successful rollouts and adoption of GitLab, and coordinating with our pre- and post-sales engineering and support teams. You’ll also represent the voice of your customers internally by sharing product feedback and ideas through our public issue tracker, helping shape how GitLab serves the public sector over time.
Location: Remote, Northeast
What you’ll do
- Build and execute strategic account plans that align GitLab’s AI-powered DevSecOps platform with public sector modernization initiatives
- Navigate complex procurement and contracting processes while shaping multi-year technology roadmaps with CIOs and technical leaders
- Act as the primary point of contact and trusted advisor for strategic and large public sector prospects and customers
- Own your book of business, from pipeline development through close and expansion, using a consultative, mission-focused sales approach
- Collaborate with pre-sales and post-sales engineering, customer success, and support teams to ensure successful rollout, adoption, and value realization
- Partner with system integrators, resellers, and other channel partners to generate qualified leads and co-create solutions for government challenges
- Conduct ongoing prospecting and opportunity development activities within large and strategic accounts to drive new and expansion business
- Represent the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal teams
What you’ll bring
- Experience selling technology solutions to U.S. State and Local Government and Higher Education institutions, including working within regulated environments
- Knowledge of
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