Principal Field Security Engineer

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

About the Role

GitLab is seeking an experienced Principal Field Security Engineer to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs.

What You'll Do

Customer Engagement & Assurance

Serve as the primary security point of contact for enterprise customer questions, requests, and concerns
Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements
Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations.
Facilitate customer assurance activities through our Customer Assurance Activities Service Desk
Provide escalation support for complex security questionnaires, RFPs, and risk assessments

Contract & Legal Review

Perform comprehensive contract reviews for both customer agreements and vendor relationships
Analyze security and compliance clauses in legal documents
Provide risk-based recommendations and remediation guidance for contractual security requirements
Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals.
Document and track contract-related security obligations

Security Evangelism & Thought Leadership

Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials.
Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas
Build and strengthen GitLab's security brand within the industry

Strategic Initiatives

Maintain and enhance GitLab's Trust Center and self-service security resources
Provide strategic recommendations based on customer security concer

Job Description

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