System Administrator (enterprise Security & It Operations)

Company Description Gentle.money redefines personal finance by creating a meaningful and connected financial journey for individuals.

Through multi-asset portfolio tracking, AI-driven analysis, and personalized discovery, Gentle empowers users to make informed financial decisions.

With an emphasis on trust and credibility, the platform breaks barriers and bridges gaps, transforming financial management into an intuitive and insightful experience.

Gentle is committed to fostering financial education and simplifying complexity for its users.

Role Description We are looking for a highly responsible and security-focused System Administrator to manage and enforce end-to-end IT infrastructure, device management, and multi-layer security architecture across the organization. This role is critical to ensuring secure operations, compliance with SOPs, and seamless IT support for both technical and non-technical teams.

Key Responsibilities 1.

IT Infrastructure &

• Device Management Manage and maintain all company devices (laptops, desktops, mobile devices) Implement device lifecycle management: Procurement → Configuration → Tagging → Allocation → Maintenance → Decommissioning Ensure all systems are: Updated Securely configured Performance optimized Maintain asset inventory with laptop tagging & tracking system 2.

7-Layer Security Implementation &

• Monitoring Layer 1: Physical Security Control access to office premises and server rooms Monitor CCTV and access logs Ensure secure device storage and movement tracking Layer 2: Device Security Enforce: Disk encryption (Bit Locker or equivalent) Antivirus / EDR solutions USB & peripheral restrictions Implement remote lock/wipe capabilities Layer 3: Network Security Manage: Firewalls VPN access Office network segmentation Monitor traffic and unauthorized access attempts Layer 4: Identity &
• Access Management (IAM) Manage: Microsoft Entra ID (Azure AD) Role-Based Access Control (RBAC) Enforce: Least privilege access MFA across systems Layer 5: Application Security Manage licenses and access for: Outlook, Microsoft 365, and other Saa S tools Monitor usage and revoke unauthorized access Layer 6: Data Security Ensure: Secure file storage (One Drive/Share Point/Drive) Backup policies and recovery processes Prevent data leakage Layer 7: Monitoring &
• Compliance Implement logging and monitoring systems Ensure adherence to all internal SOPs Conduct periodic security audits 3.

User Lifecycle Management Onboarding Setup new employees: Device allocation & configuration Email & system accounts Access provisioning as per role Coordinate with HR &

• Tech teams Offboarding Revoke all access immediately Recover company assets Ensure secure data wipe 4.

Email, Cloud &

• Saa S Administration Manage: Microsoft 365 (Outlook, Teams, One Drive) Google Workspace (if applicable) Handle: License allocation Email security policies Spam and phishing protection 5.

Network, Domain &

• DNS Management Manage: DNS configurations Domain records Hosting-level settings Ensure uptime and security of services 6.

Mobile &

• Remote Workspace Management Configure and manage: Remote work environments Secure device access policies Enforce BYOD policies (if applicable) 7.

SOP Execution &

• Compliance Strictly follow and enforce all IT SOPs: Device security SOP IAM SOP Patch management SOP Backup SOP Document processes and maintain logs Continuously improve SOPs 8.

IT Support &

• Troubleshooting Provide L1/L2 support for: Hardware issues Software issues Network problems Ensure minimal downtime for employees Required Skills &

Qualifications Technical Skills Strong experience with: Microsoft 365 &

• Azure (Entra ID) Firewall & network management Endpoint security tools (EDR, Antivirus) Knowledge of: DNS, domains, hosting VPN and remote access systems Device management tools (MDM) Security Expertise Understanding of: Multi-layer security architecture RBAC &
• IAM policies Data protection practices Operational Skills Experience in: Employee onboarding/offboarding Asset management systems IT documentation &
• SOPs Experience 3–7 years of experience in: System Administration IT Security / Infrastructure Management Preferred Qualifications Certifications (optional but preferred): Microsoft Certified (Azure / Security) Comp TIA Security+