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Remote Customer Solutions Engineer (AI-Powered SaaS)

Gatekeeper
Full Timejunior
CAPosted March 4, 2026

Job Description

A leading tech firm is seeking a Solutions Engineer to be the primary technical contact for customers. This role involves building trusted relationships, guiding customers through their implementation journey, and enhancing their experience with the AI-powered platform. Candidates should have at least 2 years in a technical support role, a passion for customer success, and strong analytical skills. The position offers 100% remote working, generous vacation, and a comprehensive benefits package.

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