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Job Description
NOC Engineer
At Freshworks, we need a skilled NOC Engineer to ensure the health and stability of our production systems.
Key Responsibilities:
- Monitor production systems for uptime and performance issues
- Respond to incidents in real-time, coordinating responses as needed
- Troubleshoot system and network issues escalated by monitoring systems or support teams
The ideal candidate will have 2-4 years of experience in Linux/Unix systems administration and network troubleshooting. Proficiency in scripting languages such as Shell, Python, or Ruby is also required. Experience with cloud platforms like AWS is preferred.
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