L1 SOC Analyst – APAC Hours

We're looking for a reliable L1 SOC Analyst to cover APAC shifts within our 24/7 Managed SOC operation.

The role in a nutshell

You monitor incoming security alerts in our Elastic/Kibana SIEM, triage events, and ensure that incidents are correctly documented and tracked in the customer's Jira-based ticketing system.

Most of the time, tickets are created automatically — your job is to verify they're complete and accurate, intervene manually when needed, and escalate according to defined runbooks.

Critical incidents require action within 15 minutes.

What you'll do

• Monitor and triage SIEM alerts during APAC shifts
• Validate, correct, or create incident tickets in Jira (category, severity, description, mandatory fields)
• Document findings, indicators, and next steps clearly and concisely
• Hand over open items to the next shift in structured form
• Escalate high/critical incidents per runbook — no independent judgment calls required

What we're looking for

• Proven L1/L2 SOC experience with alert triage and incident documentation
• Handson experience with Elastic/Kibana or a comparable SIEM
• Disciplined, processdriven work style — you follow runbooks and don't cut corners
• Reliable for shift work during APAC hours
• Strong spoken and written English for clear incident notes and handover documentation and status calls

To apply, please include

• A brief summary of your relevant SOC experience (monitoring, triage, incident handling)

SIEM platforms you've worked with

• Your time zone and available hours for APAC coverage
• A short anonymized example (5–10 lines) of how you'd document an alert triage as a ticket note

Contract duration of more than 6 months. with 30 hours per week.

Mandatory skills:

Elasticsearch, VPN, Jira, English