IT help desk representative

We're looking for a reliable and detail-oriented Customer Support Specialist to help support users of an interactive technology product used in bars and entertainment venues worldwide.

This role combines live chat-based customer support, light technical troubleshooting, and customer engagement. You'll communicate with customers via chat, help resolve issues, and ensure every interaction is fast, clear, and helpful.

Requirements

• Fluent English (written and spoken)
• Strong communication skills and empathy
• Excellent attention to detail
• Proactive problemsolving mindset
• Comfortable learning complex software tools

Application:

Please include in your proposal:

• Your resume
• Your availability and timezone

Shortlisted candidates will be asked to complete a short skills assessment during the hiring process.

Contract duration of 1 to 3 months. with 40 hours per week.

Mandatory skills:

Customer Service, Live Chat Support, Customer Experience, English, Product Support, Technical Support, Troubleshooting