Service Advisor Position

Join Fountain Tire Thunder Bay as a Service Advisor and leverage your automotive skills. Take pride in delivering outstanding customer service and tire expertise. This role at Fountain Tire invites candidates with a background in automotive repair or tire sales to step forward. As a Service Advisor, you'll identify customer needs, provide tailored recommendations, and ensure smooth communication between customers and technicians. You’ll be vital in enhancing the shopping experience and operational efficiency. Key Responsibilities:

• Manage work orders and coordinate bookings for services
• Provide accurate service quotes and finalize sales
• Conduct follow-up calls to assess customer satisfaction
• Advise customers on tire and mechanical service options
• Maintain accurate billing and update promotional displays Requirements:
• Automotive or tire industry experience preferred
• Must hold a valid driver’s license
• Strong customer service orientation and great demeanor
• Familiarity with passenger and specialty tires
• Collaborative team spirit and work ethic Maximize your potential and make impactful customer connections as a Service Advisor at Fountain Tire in Thunder Bay. J-18808-Ljbffr