Mission-Critical CS Lead for Government SaaS

Foundation Stack AI is searching for a Head of Customer Success in McLean, Virginia. The successful candidate will lead the Customer Success function, ensuring adoption and operationalization of AI services for U.S. Government and Allied Partners. They will manage the customer experience post-award, establish engagement strategies, and build a high-performing team. Ideal candidates have experience in defense technology and SaaS environments. A Bachelor’s degree is required, with a preference for a Master’s. This position entails a strategic yet hands-on leadership role.

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