Role Overview
Fortinet is hiring a mid-level Remote Technical Account Manager for Network Security Solutions. This is a full-time role in Burnaby. Part of Fortinet's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Drive technical support and customer success as a Technical Account Manager in network security. Leverage your expertise while delivering tailored solutions for premium clients across regions.
In this role, you will serve as the primary technical contact for valued customers, focusing on network security and routing. You will analyze configurations, recommend changes, and provide installation assistance, helping clients maximize their product utilization. Exceptional communication skills are essential as you will conduct regular status meetings and quarter visits, ensuring a seamless support experience.
Key Responsibilities:
- Analyze network and configuration details for improvement
- Educate customers on networking and product knowledge
- Assist with installation and configuration tasks
- Follow up on technical cases until resolution
- Conduct weekly status calls and quarterly site visits
Requirements
- Minimum five years in network security experience
- Strong routing and scripting skills required
- Proficient in MS Word, PowerPoint, and Excel
- CCNA, CCNP, CCIE, or CISSP preferred
- Willing to travel as needed
Utilize your technical expertise to enhance customer engagement and deliver outstanding network security solutions.
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Frequently Asked Questions
How do I apply for the Remote Technical Account Manager for Network Security Solutions position at Fortinet?
Use the Apply button above to submit your application directly to Fortinet. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Remote Technical Account Manager for Network Security Solutions position at Fortinet located?
This position is based in Burnaby. Fortinet has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Remote Technical Account Manager for Network Security Solutions at Fortinet earn?
Fortinet has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Remote Technical Account Manager for Network Security Solutions role at Fortinet posted?
This role was posted on April 6, 2026 (64 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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