IT Administrator & DevOps Engineer

Role Overview

This role is responsible for managing the organization’s Microsoft 365 and identity environment while also building and maintaining automated CI/CD pipelines and DevOps workflows. The ideal candidate is comfortable supporting end‑user platforms, securing identity and device management, and implementing automation across Azure DevOps and other CI/CD tools. The position requires strong technical breadth, hands‑on problem‑solving, and the ability to work across infrastructure, security, and development teams.

Key Responsibilities

Microsoft 365 & Collaboration Platforms

• Manage Microsoft 365 services including User management, Exchange Online, Teams, OneDrive, and SharePoint Online.
• Configure SharePoint sites, permissions, document libraries, and governance policies.
• Troubleshoot user issues across M365 applications and provide Tier 1/2 support.

Identity, Access, and Device Management

• Administer Microsoft Entra ID (Azure AD), including user lifecycle management, security groups, conditional access, MFA, and application integrations.
• Configure and maintain Intune for device enrollment, compliance policies, configuration profiles, application deployment, and endpoint security.
• Support identity governance, access reviews, and role-based access control (RBAC).

DevOps, Automation, and CI/CD

• Build, maintain, and optimize Azure DevOps pipelines using YAML for CI/CD automation.
• Implement automated build, test, and deployment workflows for applications and infrastructure.
• Integrate pipeline automation with Azure services, Git repositories, and artifact management.
• Maintain and enhance CI/CD processes.

Infrastructure & Operations

• Support cloud resource provisioning and configuration in Azure environments.
• Monitor system performance, availability, and security across cloud and endpoint platforms.
• Maintain documentation, standard operating procedures, and runbooks.
• Participate in incident response, root‑cause analysis, and continuous improvement initiatives.

Required Skills & Experience

• Strong experience with Microsoft 365 administration.
• Hands‑on expertise with Entra ID identity management.
• Proficiency with Intune device management and endpoint security.
• Solid understanding of SharePoint Online configuration and governance.
• Practical experience building Azure DevOps YAML pipelines.
• Familiarity with Jenkins, GitLab CI, or other CI/CD platforms.
• Ability to write and maintain cron jobs and automation scripts (PowerShell, Bash, or Python).
• Knowledge of Azure cloud services and DevOps best practices.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience with infrastructure‑as‑code.
• Knowledge of security best practices for identity, endpoints, and CI/CD pipelines.
• Exposure to monitoring tools (Azure Monitor, Log Analytics, Prometheus, Grafana).