Training Coordinator – Online Learning

About Company

Career.zycto is at the forefront of revolutionizing professional development through cutting-edge online learning solutions. We empower individuals and organizations globally with accessible, high-quality education that truly makes an impact. We foster a dynamic, collaborative, and innovative environment where creativity is celebrated, and ideas are transformed into engaging learning experiences. For a Training Coordinator passionate about optimizing virtual learning platforms and delivering exceptional educational content, Career.zycto provides an exciting opportunity to shape the future of digital education and contribute to a mission-driven team dedicated to unlocking human potential.

Job Description

Are you a highly organized and detail-oriented professional with a profound passion for online education and fostering professional growth? Career.zycto is actively seeking an enthusiastic Training Coordinator – Online Learning to join our innovative and expanding team. In this pivotal remote role, you will be instrumental in ensuring the seamless and efficient delivery of our diverse portfolio of cutting-edge online training programs. Your expertise will touch every aspect of the learner journey, from initial engagement to successful completion, making a direct impact on the quality and reach of our educational offerings.

You will manage the end-to-end coordination of virtual courses, which includes meticulous scheduling, managing participant registrations, providing essential technical support, and facilitating comprehensive post-training follow-up. This ensures an exceptional, consistent, and impactful learning experience for all participants across various time zones and technical proficiencies. This position demands a proactive individual who can thrive in a dynamic, fast-paced virtual environment, adeptly balancing multiple concurrent projects with precision, keen attention to detail, and outstanding communication skills.

A key part of your role will involve close collaboration with our talented instructional designers, esteemed subject matter experts, and dedicated technology teams. Together, you will configure, optimize, and maintain our robust Learning Management System (LMS) and other sophisticated virtual collaboration tools. This includes uploading new course content, managing user access, monitoring system performance, and implementing enhancements to improve usability and effectiveness. Your technical acumen will be crucial in troubleshooting platform-related issues, providing timely resolutions, and ensuring a smooth technical experience for both learners and instructors.

Your contributions will directly fuel the scalability and success of our online offerings, directly impacting the career trajectories and professional development of thousands of individuals worldwide. If you are deeply passionate about leveraging technology to deliver impactful, engaging learning experiences, committed to meticulous coordination, and eager to contribute your talents to a company that champions innovation, continuous improvement, and a learner-centric approach, we strongly encourage you to apply. Join Career.zycto and help us shape the future of digital education, empowering minds globally from your remote workspace in Palmer, Alaska.

Key Responsibilities

• Coordinate and schedule all aspects of online training programs, including virtual classroom setup, instructor assignments, and participant enrollment.
• Manage and maintain the Learning Management System (LMS) and other online learning platforms, ensuring course materials are up-to-date and accessible.
• Provide technical support and guidance to online learners and instructors, troubleshooting issues related to platform access, course content, and virtual tools.
• Develop and distribute pre-training communications, instructions, and post-training surveys to gather feedback and measure program effectiveness.
• Monitor participant engagement and completion rates, generating reports and insights to inform continuous improvement of online programs.
• Collaborate with instructional designers and subject matter experts to ensure content accuracy, relevance, and an engaging learner experience.
• Maintain accurate records of training activities, attendance, and certifications, adhering to company and regulatory standards.
• Assist in the creation and formatting of online learning materials, including presentations, videos, and interactive modules.
• Stay current with best practices in online learning technologies and methodologies, recommending innovative solutions to enhance program delivery.

Required Skills

• Minimum of 3 years of experience in a training coordination or administrative role, with a focus on online learning.
• Proficiency with Learning Management Systems (LMS) such as Canvas, Moodle, Blackboard, or similar platforms.
• Strong technical aptitude and comfort with virtual communication tools (e.g., Zoom, Microsoft Teams, Googl