District Fitness Manager (Relocation to Vancouver, BC)

• Relocation to Vancouver, BC*

The District Fitness Manager (DFM) ensures a best in class fitness experience for our team members and club members for their district.

• Communicate and uphold company standards and lead by example.
• Bring to life our core values, mission, vision, fitness philosophy and service standards.
• Lead, grow and develop a fitness team to ensure they are successful in their position.
• Achieve various key performance indicators, including revenue, member retention and staffing.

Job Scope

• Reports To: VP of Fitness
• Direct Reports: Fitness Managers and Assistant Fitness Managers & Personal Trainers (2nd line of reporting)
• Number of Clubs: 7 – 10

Responsibilities

District Fitness Management (40% of the time): Ensure that members have access to best in class fitness education, programs and training and that this aligns with company fitness philosophy and service standards.

• Ensure the fitness team is providing best in class scientific programs and in-person training to their clients.
• Achieve monthly fitness revenue targets, by coaching and developing the fitness team to attain targets.
• Review business plans and work schedules; ensure company procedures and practices are followed during the sale, servicing and reporting of sessions.
• Accurate administration of Personal Training digital files, measurement tracking and workout programs.
• Address member questions and concerns as they arise; encourage their involvement in fitness programs and services.

Staffing & Development (40% of the time): Maintain an engaged and high performing fitness team that aligns with the company goals and values.

• Responsible for hiring, training and development of the fitness team. Host and conduct large group on-boarding and development activities as needed.
• Conduct weekly club visits to review performance, including coaching, feedback, career growth and advancement
• Guide Fitness Managers on how to develop, grow and mediate concerns amongst team members and members.
• Manage labour budgets, including session hours and non-session hours.

Sales & Service (10% of the time): Participate and support in fitness activities.

• Direct selling and servicing of personal training sessions.
• Assist in revenue generating activities, including complimentary workouts, supplement booths, seminars/workshops, etc.

General (10% of the time): In addition to specific functional accountabilities, the DFM is expected to act as a cross functional manager. This includes, understanding the role and duties of their peers and step-in in to assist members and team members as needed.

Education & Qualifications

• Minimum two years as a Personal Trainer and three or more years as a Fitness Manager required, multi-unit management experience preferred.
• Consultative sales experience preferred
• Ability to communicate effectively in English (oral and written communications)
• Ability to coach and motivate team members
• Strong organizational skills, ability to work under pressure and meet deadlines
• A desire to continuously learn, develop and share knowledge
• Intermediate Microsoft Office skills (Word, Excel and Outlook)
• An energetic, enthusiastic networker and self-promoter
• Physically able to perform the position (i.e. stand for up to 8 hours and lift 25 lbs)
• Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business
• Must be able to travel by car or airplane up to 10% of the time

Our Perks:

• Competitive compensation
• Group benefits (dental, extended health & travel)
• Complimentary membership to all locations (16 & growing) for you and one other
• Discounted personal training, supplements and retail clothing
• Flexible schedule to work out during the day
• Private and fully equipped gym at our corporate office
• Collaborative open office, shared by corporate, club and fitness education

Our Values:

• Fun: We laugh, smile and enthusiastically have a good time, all the time
• Passion: We put our all into everything we do and empower each other to be our best selves every day
• Community: We build together, creating a motivating space for shared growth
• Inclusive: We welcome everyone to be part of our world and pride ourselves in being a community for all.

About Fitness World: Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.

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