Business Intelligence and Reporting Analyst

Role Overview:

As a Data Analyst/Product Analyst at Firstsource Solutions Limited, your main responsibility will be to receive, vet, and fulfill data and reporting requests from clients and internal teams. You will play a crucial role in ensuring the accuracy, confidentiality, and usability of data delivered to stakeholders. Additionally, you will support the continuous improvement of reporting processes and documentation.

Key Responsibilities:

• Write, optimize, and troubleshoot complex SQL queries to extract, transform, and analyze data from multiple sources.
• Demonstrate expertise in Product Analysis.
• Design, implement, and evaluate A/B tests, ensuring statistical rigor and actionable outcomes.
• Review incoming data and report requests to assess feasibility, scope, and data availability; escalate issues as needed to appropriate teams.
• Participate in the vetting process of data requests for the Research division to ensure completeness and adherence to policy.
• Gather any additional information needed from requestors to ensure all requirements are met.
• Log and track all data/reporting requests, assigning ownership and ensuring on-time completion and delivery.
• Develop or assist in creating data reporting templates that present data clearly and are user-friendly.
• Coordinate with internal teams (e.g., PAR) for requests that require specialized data handling outside standard processes.
• Maintain up-to-date documentation for recurring reports and processes; update or create new procedures as necessary.
• Respond to internal and external inquiries about data and reports, including hosting webinars or responding via email as needed.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Qualification Required:

• 5 to 10 years of experience in Business Analysis, Data Analysis, or a related analytics role.
• Strong proficiency in SQL (must be comfortable writing advanced queries, joins, window functions, CTEs, etc.).
• Hands-on experience designing and analyzing A/B tests (including statistical concepts such as confidence intervals, p-values, and sample size calculations).
• Proficiency in data visualization tools (Tableau, Power BI, Looker, or similar).
• Strong analytical thinking with the ability to translate data into insights and business recommendations.
• Experience working with large datasets and complex data models.
• Excellent communication skills able to present data-driven insights to both technical and non-technical audiences.
• Strong problem-solving skills with attention to detail and accuracy.

Disclaimer

Firstsource follows a fair, transparent, and merit-based hiring process. They never ask for money at any stage. Beware of fraudulent offers and always verify through their official channels or @firstsource.Com email addresses. Role Overview:

As a Data Analyst/Product Analyst at Firstsource Solutions Limited, your main responsibility will be to receive, vet, and fulfill data and reporting requests from clients and internal teams. You will play a crucial role in ensuring the accuracy, confidentiality, and usability of data delivered to stakeholders. Additionally, you will support the continuous improvement of reporting processes and documentation.

Key Responsibilities:

• Write, optimize, and troubleshoot complex SQL queries to extract, transform, and analyze data from multiple sources.
• Demonstrate expertise in Product Analysis.
• Design, implement, and evaluate A/B tests, ensuring statistical rigor and actionable outcomes.
• Review incoming data and report requests to assess feasibility, scope, and data availability; escalate issues as needed to appropriate teams.
• Participate in the vetting process of data requests for the Research division to ensure completeness and adherence to policy.
• Gather any additional information needed from requestors to ensure all requirements are met.
• Log and track all data/reporting requests, assigning ownership and ensuring on-time completion and delivery.
• Develop or assist in creating data reporting templates that present data clearly and are user-friendly.
• Coordinate with internal teams (e.g., PAR) for requests that require specialized data handling outside standard processes.
• Maintain up-to-date documentation for recurring reports and processes; update or create new procedures as necessary.
• Respond to internal and external inquiries about data and reports, including hosting webinars or responding via email as needed.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Qualification Required:

• 5 to 10 years of experience in Business Analysis, Data Analysis, or a related analytics role.
• Strong proficiency in SQL (must be comfortable writing advanced queries, joins, window functions, CTEs, etc.).
• Hands-on experience designing and analyzing A/B tests (including statistical concepts such as confidence intervals, p-values, and sample s