Role Overview
Family Dollar is hiring a Customer Service - Entry Level. This is a full-time role in Chantilly. Part of Family Dollar's Security hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Summary
Are you looking for a fast-paced role where you can make a difference in your community We are seeking a Customer Service Associate to join our team and deliver a top-tier shopping experience. This is a versatile role where you will be fully trained in cashier operations, customer engagement, and stock replenishment. Whether you are helping a customer find the perfect item or ensuring our shelves are perfectly stocked, your work ensures our store remains a preferred destination for value and service.
Key Responsibilities
Customer Excellence: Greet and assist customers with product questions and personalized recommendations in a positive, approachable manner. Transaction Management: Accurately manage sales transactions while operating an assigned cash register, ensuring the security of all cash and company assets. Stocking & Inventory: Receive merchandise and assist with unloading trucks. Maintain a well-stocked sales floor and organize the stockroom in accordance with productivity standards. Store Recovery: Regularly recover merchandise by straightening shelves and ensuring displays meet company presentation standards. Safety & Environment: Foster a respectful, safe environment through professional interactions with customers, associates, and store leadership. Facility Maintenance: Maintain store-wide cleanliness, including sweeping, mopping, taking out trash, and restocking restrooms to ensure a presentable shopping experience.
Qualifications & Physical Requirements
Experience: Previous customer service experience in retail, grocery, hospitality, or drug store environments is highly preferred. Education: High school diploma or equivalent is preferred. Communication: Strong organizational and interpersonal skills are required to follow instructions and interpret operational documents. Physical Demands: Must be able to lift 3050 lbs from the floor to above shoulder height; requires frequent walking, standing, stooping, kneeling, and repetitive lifting. Problem Solving: Ability to make quick decisions and solve problems in a high-energy team environment.
Perks and Benefits
We offer a wide variety of rewards to support your health, wealth, and mental well-being: Health: Medical, Pharmacy, Dental, and Vision insurance. Future: Retirement plans to help you save for the long term. Growth: Educational Assistance and on-the-job training. Support: Access to our Employee Assistance Program (EAP).
Compliance & Eligibility
We are an equal opportunity employer committed to diversity and inclusion. In accordance with local laws in select states (including TX, FL, IL, AZ, and others), minors are eligible for consideration in certain roles. We are also committed to providing reasonable accommodations under the Americans with Disabilities Act (ADA).
Our opportunities offer the perfect balance for your lifestyle with flexible part-time morning and evening shifts designed to accommodate your personal or educational commitments. You'll be set up for success from day one with comprehensive, on-the-job retail and POS system training, ensuring you gain valuable technical skills while working in a supportive, hands-on environment. Whether you are looking for your first job or a steady second income, this role provides the professional foundation and scheduling freedom you need to thrive.
Frequently Asked Questions
How do I apply for the Customer Service - Entry Level position at Family Dollar?
Use the Apply button above to submit your application directly to Family Dollar. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service - Entry Level position at Family Dollar located?
This position is based in Chantilly. Family Dollar has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service - Entry Level at Family Dollar earn?
Family Dollar has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service - Entry Level role at Family Dollar posted?
This role was posted on May 16, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Service - Entry Level role at Family Dollar entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Family Dollar has listed.
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