UX Inclusive Design Lead

Application deadline: March 13th, 2026

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: UX Inclusive Design Lead

Employment Type: Contract (12 months)

Compensation Details

• UX/UI Designer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview

As part of the Customer Experience Centre of Excellence (CX COE), the UX Inclusive Design Lead will play a critical role in embedding accessibility and inclusive design practices across EDC’s digital ecosystem.

Reporting to the Manager of Experience Design, and working directly within the UX DesignOps team, this role ensures that accessibility is more than a compliance requirement—it becomes a foundational element of how EDC designs, builds, and maintains digital experiences. This role is accountable for shaping and governing accessibility within the enterprise design system, modernizing UX/UI kits to embed inclusive design standards, and establishing best practices that elevate the quality and consistency of UX/UI design across teams.

Beyond supporting design system stewardship, this role functions as capability-builder, coaching and mentoring UX designers, product teams, and cross-functional partners on inclusive and accessible design methods, tools, and techniques. Through advisory support, hands-on evaluation, and structured upskilling programs, the UX Inclusive Design Lead ensures that inclusive design becomes shared organizational competency.

This position is essential to advancing EDC’s commitment to creating digital experiences that are inclusive, barrier-free, and usable for all people, empowering every user, including those with disabilities, to fully access and benefit from EDC’s services.

What you will be doing:

As the UX Inclusive Design Lead, you will play a central role in developing EDC’s design maturity—building inclusive design practices, upskilling designers and product teams, and providing expert guidance to ensure digital experiences are accessible and inclusive for all users.

Your Role Will Involve The Following

Accessibility & inclusive design practice:

• Champion accessibility and inclusive design practices across digital product and service workflows, including design operations.
• Ensure UX/UI designs meet applicable accessibility legislation and standards, such as the Accessible Canada Act, CAN/ASC EN 301 549, and WCAG 2.2 AA or higher.
• Translate accessibility standards into practical, actionable UX and UI guidance for designers and product teams.
• Conduct accessibility-focused design reviews and provide clear, actionable recommendations to product, project, and delivery teams.
• Embed accessibility considerations early in analysis, concepting, and prototyping, enabling a “shift-left” approach to inclusive delivery.
• Develop and maintain scalable inclusive design guidance and patterns, ensuring integration through the design system and DesignOps practices.

Design System And Design Operations Integration

• Ensure design system components and patterns meet accessibility standards as part of the DesignOps team.
• Embed clear accessibility criteria and usage gu